Heards should be removed as a place to pick up. The truck did not have everything I had order and she is never there even when she says she is open. I had to call the help desk to get help and they made me wait 35 minutes each time I called. Terrible service.
Trailer Rental & Towing in Heflin, AL at Heards Laundry
Moving to or from Heflin, AL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Heflin, AL 36264 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Heflin, AL
Cargo trailers in Heflin, AL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Heards Laundry!
Utility trailers are perfect for towing large or oversize cargo in Heflin, AL 36264. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Heards Laundry provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Heflin, AL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Heflin, AL online today!
Trailer and Towing Supplies
Ms. Rhonda Heard was the BEST! I ran into a little snag with the size of my initial reservation and she was extremely accommodating in helping me change the size of my rental! Excellent customer service!
Not Much, Everything was excellent and in order. All the guide lines were explained in detail.
Rhonda went out of her way to accommodate my needs under difficult circumstances.
Rental was exactly what we needed.
Rhonda was wonderful! She was very friendly and helpful. We will always use her services,!
The owner was extremely nice and accommodating. The vehicle itself was easy to use but I wouldn't call it a â€œsmooth rideâ€ I was overall very pleased. 4.5 stars!!
The phone number doesn't work. Was charged for services I shouldn't have been. Can't reach anyone at this location. No communication! Miserable.
Fantastic Customer Service! Thank you!
Fix the trailer.
When dropping off equipment, don't expect to deal with anyone in person. However at the U-Haul window there is a phone number for the owner/operator, call her and she will come and verify equipment. I have returned trucks and trailers to this location multiple times no problem.
I have rented the same size trailer twice. Service was great . Dealer was great. No issues...
Nothing. Rhonda did an excellent job.
This goes out the Jackson, Ms area: if you're not sure that equipment is available for reservation, don't give out that information to the customer. I was very upset that I found out one day before my actual pickup date, there weren't any trailers in the area. I should've known that when I made my reservation by phone days before.
Have your employees stay at work. Very frustrating when you have to wait for someone. We even had a scheduled pick up time and nobody was there
The entire reservation process was a goat rope. After making the reservations weeks in advance, U-Haul waited until less that 12 hours from the start of the move to start informing me that there were problems. The representative at the pick-up location was polite enough but does NOT know how to do her job. After a lot of double talk and excuses as to why she could not be present when I picked up the truck she tried to change my reservation to a "self checkout" and screwed it up causing me a lot of frustration and valuable time on moving day. So much for the U-Haul promise of "skipping the line" after "checking-in" on line. The pick-up location also informed me at the last minute that she had not utility dollies at her location. How in the heck does a U-Haul rental place NOT have something as basic as a dolly? Point being, I had to jump through even more hoops and waste more time and gas going to a different location to get the equipment I needed. Special thanks to John Manning Jr for his help in getting everything sorted out and getting me on the road. The "self-checkout" process is a total pain in the A** and seems to be nothing more than an excuse for employees to not show up for work. If the customers have to do the work of your employees by renting equipment to themselves then why do you need employees and why are there no discounts for the hassle? I don't expect a moving truck to run and ride like a sports car but the front end of the truck I used shook so bad at highway speeds the pedometer on my phone thought I was walking and showed that I had walked 148 miles the day I moved. This truck was not safe and could have caused an accident if operated by someone with less experience of driving large vehicles.
I would have rated this place 5 stars if my truck was clean when I picked it up, but it wasn't. I had a scheduling problem with what I wanted and this place had a truck available for me. The lady was very courteous when she called me as well as in person when we showed up to pick the vehicle up, just a very peasant lady who tried her best to get us what we needed to get on our way. Overall, the transaction was very smooth and I have no complaints except a dirty truck.
The lighting in the parking lot
Very sweet lady( Rhonda) !! She helped me in every way she could. The purfect place to turn it in when we got to our destation ..
It was a bit of a challenge to meet with the person, but she was fantastically nice during the process.
Truck would not crank after I got it home. U-haul responded promptly with service, satisfied with the experience.
Excellent service, Rhonda could not have been more helpful. I will remember this experience and recommend your service to anyone I might meet that needs your rentals.
Even though the location was excellent and the owner was very nice and friendly, the experience with the UHaul people could be described as confusing and misleading, and maybe even complete mistrust with what I was told. I was told one thing, and then another. Anything to get my business was the name of the game...Well I needed the trailer, and I was already going to rent it or I would never have called in the first place. So why the lies? Stop lying and just tell the truth...thats all...just stop misleading the customers. Stop saying one thing on the phone, and doing another when I get to the pickup. Terrible business model. I will try Ryder next time to see how they do business.
The drop off location recommended we dispute the over charge....
Service was great and the owners were very accommodating. Would rentwith them again.