The trailer that I was booked for did not have working lights. Thankfully, there was another trailer of the same size available or it would have been problematic.
EMMA S
Richmond Geeks LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Henrico, VA 23294
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I got the van with half tank and returned with half tank but still got charged for two gallons of gas
MAURICIO QThey provided me the wrong key for my truck. Gave me a key for a vehicle that was not checked in. Then your u-hual chat had me wait for 17 minutes and was not close to understanding the situation - I finally had to call a rep to resolve. Ended up with a Cargo van when I needed a 10' truck. Site only had to get one thing right - key matches contract - they failed.
Mark SThere was stuff left in our U-Haul
Jessica FThe employee who rented me the truck wasn’t informative at all, I rented the truck a hour before closing. I was a little late returning the truck upon drop off I was told I’ll be charged a extra fee due to late drop off when I expressed that wasn’t told to me he said “that something I should have read” also I express the truck had a really bad smell to the point my items I moved started to smell like the really bad smell. The customer service I received at the location has been by far the worst experience, I wouldn’t recommend to no one.
TATIYANA C