Worst costumer service and the receptionist guy is very rude behavior
Ajaykumar P
Richmond Geeks LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Henrico, VA 23294
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The location, in a strip mall, has no sign on the business itself to indicate that it is the uhaul site as well as Richmond Geeks. When we finally figured it out, thanks to a neighboring business, the person was rude and simply held out his hand saying " I just need the keys. When I asked where I should park as there is no truck drop off site he again said he only needed the keys. It's a poor location with poor service.
Leslie MI did not have the equipment that I paid for and I never received the refund on top of that I was charged an extra $50 for whatever reason totaling 134 for a 7 hour U-Haul . I drove less than 2 miles 2x and less than 1 mile to drop the truck off. I wanna recommend this specific location to anyone.
SHAMEL LPersonnel were very helpful and the drop off was hassle-free. Keep up the good work.
STEPHEN ECustomer check in process is slow. They can do this process bit fast.
NAVEEN K