Trailer Rental & Towing in Holyoke, MA at U-Haul Moving & Storage of Holyoke

1465 reviews

250 Appleton St   Holyoke, MA 01040
(located at the corner of Newton street and Appleton)

(413) 539-9261

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(413) 539-9261

250 Appleton St
Holyoke, MA 01040
(located at the corner of Newton street and Appleton)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Wine Storage
Adaptive reuse location
Trailer Rentals

One-Way and In-Town Local Rentals in Holyoke, MA 01040

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

Customer Reviews

Average Customer Rating

1465 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Quick and easy no hassle. In and on the rode in 10 mins

VICTOR D. 
Rating:
5.0

Excellent customer service

Miguel R. 
Rating:
5.0

The people were patient and the vehicle was clean

MICHAEL S. 
Rating:
5.0

excellent customer service

STEPHEN B. 
Rating:
5.0

Good customer service

HENRY R. 
Rating:
5.0

Lady at counter was very pleasant and professional

GLENN D. 
Rating:
5.0

Holyoke location is the best UHaul location I have ever been to! Great experience.

DANIEL O. 
Rating:
5.0

Mantener la guagua redi al recojerla

CARMEN R. 
Rating:
3.0

I made an online guaranteed reservation for a pickup truck. I was called that morning and told that I might not get a pickup, but instead get a box truck. I asked about the $50 refund for the guarantee and was told it would be applied to the final contract. I took the box truck but my refund did not occur. There isn't anything else to say.

Roxanne M. 
Rating:
5.0

Great customer service, great vehicle. My only issue was the inside of the cab smelled like a ashtray

Karl K. 
Rating:
4.0

The truck was better than I expected. It was very clean inside. Worked well. Price was right! Will definitely rent again Very easy process

MARITZA C. 
Rating:
5.0

All was great thank you. Continue the great customer service.

ANTHONY S. 
Rating:
5.0

Ashley and manager were great - I saw/spoke w/ Ashley multiple times over course of 6 days- she was consistently patient, responsive, helpful, professional, listened well -let me know when she needed to consult with manager, who was also excellent.Great customer service. Had to call back local location many times due to weather complications and misc questions - hard to have to wait 10-15 min for call center rep (I.e. problem w/gas cap when refilling tank). That was a big frustration -Often complicates things more in midst of a move. Of six reps I spoke with, 2 excellent (clear, easy to follow, understand, 1 not great. Others fine - could't always answer my questions, so basically used them to relay messages. Had no idea though that 9' Cargo van would be such a problem in snow - bad traction, took significant amount of extra time to maneuver, reverse up short driveway, one day just had to give up. Side cargo door stuck, almost didn't close one night. Overall, definitely recommend this branch based positive interactions w/staff. Appreciated their help. All 3 vans I encountered were newer and in great condition (except for sticking cargo door). Thanks !

ELISABETH H. 
Rating:
5.0

Pick up was easy and truck was ready. Not much more you can ask.

MICHAEL K. 
Rating:
5.0

Very nice calm professional people many bilingual employees.

PAOLA F. 
Rating:
5.0

Seemed kind a dirty and scuffed up, which made me a little nervous so I submitted some of my own photos

HARRY R. 
Rating:
5.0

I was super impressed with the locations appearance and with the agents that helped me get started on my rental as well as with the agents that helped me at the end of my rental i would highly recommend this rental location 10 star service thank you for being very professional, and knowledgeable in the business.

CRAIG M. 
Rating:
5.0

Clean professional and organized. Well run and helpful.

CHRISTOPHER K. 
Rating:
5.0

The nicest uhaul location I've ever been in. Clean and the people I dealt with were great would definitely recommend this location

Damion N. 
Rating:
5.0

Excellent check in. They were eager to get my feedback on the new truck, which was excellent.

Paul M. 
Rating:
5.0

Although we were not happy about being sent an extra 17 miles when we requested Northampton as a location, John at this location was professional and efficient. The lot was clean, clear of snow and ice and well managed. Drop off was a breeze.

Nancy M. 
Rating:
5.0

I can't think of any improvements. Smooth easy service and good vehicle. Thanks !

Edmund G. 
Rating:
5.0

Not a thing thanks for everything

RICHARD K. 
Rating:
5.0

A withdrawal of a partial payment was taken from my bank account on my end. I want to pay my bill but it needs to be adjusted still on your end. This receipt on this email is still saying the full balance. I don't understand what is going on. I don't want to pay more than I owe. I hope to continue to do business with you guys. Please look into this matter. I have the balance now to pay my bill off. Tried to call the Holyoke office but nobody answers the phone. Please give me a call.

carol S. 
Rating:
5.0

This is the best Manage to U haul site visit properly staffed with competent people. Every time I have rented equipment the transaction is quick and accurate other Local locations I am there for a half an hour or more this never happens in Holyoke Management and staff deserve Recognition for their service

JOSEPH O. 
No reviews have been submitted for this location.

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