My order was messed up, and Henry and the GM help make everything right! The customer service was second to none! Thank you!
Trailer Rental & Towing in Houston, TX at U-Haul Moving & Storage of Willowbrook
Moving to or from Houston, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Houston, TX 77070 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Houston, TX
Cargo trailers in Houston, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Willowbrook!
Utility trailers are perfect for towing large or oversize cargo in Houston, TX 77070. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Willowbrook provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Houston, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Houston, TX online today!
Trailer and Towing Supplies
Office staff need to wear face masks! It's the law.
I made a reservation. The truck was not ready when I arrived. If it was cleaned, it was done in a hurry. Certainly not sanitized. I reserved 3 dozen pads, the agent could only find 2 dozen taken from other trucks. The agent was pleasant and did her best to accommodate me.
The location was not aligned with the online process. Did not have the moving blankets as part of the reservation also they would not take photo copies of my drivers license as the phone app did not work. One of the trailer wheel wells was severely damaged. I reserved, paid and checked in online it still took me 40 minutes to pickup the trailer. I have been renting U-Haul equipment for 30 years this is the worst experience ever.
I go to this particular location every time I have the need.
i rented a car hauler trailer. was not informed that the fender would swivel down.i pulled the car on the trailer and had to exit through the window as i could not open the door. and the car i carried was a mini cooper and the trim went over the brace in front. had to remove the brace so i could remove the car with damaging trim. just a need for more instruction. other than that all was fine.
This visit was better than any previous visits to this location. The new GM was friendly, and very helpful. The atmosphere was positive
Love the staff very professional ac blew perfect in the truck that was given to me . I would so recommend people to this location .
I paid for an item that was not in the truck when I picked it up and I had to sweep it out bc it was dirty.
The staff has great professional skills and people skills.
They were under staffed but the the 2 ladies that was helping customers were busting their butts to make sure they got everybody taken care of. Through everything they remained professional and courteous. I was very pleased and will need another truck in a few days and I will be back there again
I had set my drop off location as 13330 Grant Rd. When I arrived I was informed that I could not drop there as they did not have space. They had two small trailers and one small truck on the lot. Probably enough room for 20 trailers my size. The employee stated that he was expecting more arrivals later, he did not explain why I had to go somewhere else instead of the later arrivals
The small 10ft box truck was pretty rough driving I would recommend changing the shocks
The staff was unorganized. Our truck was blocked by another truck and the requested moving pads were not in the truck. Luckily we picked up during business hours instead of the self pick-up we had planned. It took an hour to complete the process even though I provided all the information online ahead of time. The truck was fine, but not overly clean especially given the current environment. None of the staff members were wearing masks, even though the county was at a Level 1 alert for COVID-19. This is reckless and disappointing.
Was guaranteed the trailer would be there on selected location.($50 credit not offered) Was not greeted at the door. Employee were fighting over whole was not going to have to help me. Was told my trailer was at a different location. Went there and my reservation had not been transferred correctly. Employee was not pleasant and was barking orders at me. Said i wasn't getting a $50 credit because my original location was the one that had the reservations.
A mess from start to finish. Gave me 3 different quotes. Never put the correct information the system. Changed my pick up time without me knowing and put the wrong location for drop off several times so we had trouble once we got to our destination. I will never ever use them again
Knowledgeable employees, very friendly! Will definitely use again.
Uhaul quick text for this location did not include the zip code for the location provided, the address sent took me to a location that was 8 miles away. This needs corrected on the quick text message.
The man helping me load my trailer went above and beyond his required responsibilities. I had electrical problems with the hitch hookup on my new truck. Instead of taking the normal route of saying not my problem, he diagnosed the problem and repaired it. That saved me from a lost day that would have been a major problem.
Great customer service, clean well maintained vehicle, will go to this location for future vehicle rental needs.
Great customer service by the new management, she went above and beyond even fixing prior unrelated issues. Will certainly do business again and refer others to this location.
My recommendation would be to verify drop off locations. Originally, I was to drop it off at DS2 Mobile Solutions but when we arrived we were turned away because the owner didn't want more than 1 truck there. Thankfully the U-Haul of Willowbrook was nearby, very helpful and understanding. Great team there.
This location NEEDS a sign for the after hours key drop box. My husband and I spent 15 minutes looking for it due to no signs saying key drop box on the shop entrance roll door.
I will not consider using uhaul again Worst customer service ever.
HENRY DESERVES TO GET A RAISE. HE WAS EXTREMELY HELPFUL WITH ANSWERING MY QUESTIONS,HOOKING UP THE TRAILER AND ALSO UNHOOKED THE TRAILER FOR ME WHEN I RETURNED THE EQUIPMENT.