When I dropped off the trailer, a guy came out of the building pointed and said "Down there" I pulled my truck down next to a bunch of broken down cars and other U-Haul trailers. He unhooked the trailer with no care for the trailer or my truck, yanking on the light cable to disconnect it and flinging the chains. He then proceeded to drag the back of the trailer in the rocks to slow it down. when he got about 6 ft from where he wanted it, he dropped the trailer tongue and let the trailer roll down hill into another trailer and hit it. I have never wished so much for a dash camera to document this careless behavior. I was afraid I was going to get charged for damages he caused, but it appears he didn't note any damages as my receipt did not show any damages. No communication, not signatures, no care for the equipment. I was appalled.
michael o
Utah Auto Remarketing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hurricane, UT 84737
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Great customer service and I was taken care of very quickly.
George LVery good people there and easy to work with. Will go back again soon.
Albert BThe person that processed me was super helpful and very thoughtful.
Matthew WGreat customer service at Utah Auto Remarketing. The team there is so helpful and accommodating This is the only U-Haul I will be going to in Southen Utah.
JEREMIAH K