Dropped off after closing and called the next morning, They were great thanks
Trailer Rental & Towing in Jacksonville, FL at U-Haul Moving & Storage at Normandy Blvd
Moving to or from Jacksonville, FL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Jacksonville, FL 32205 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Jacksonville, FL
Cargo trailers in Jacksonville, FL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Normandy Blvd!
Utility trailers are perfect for towing large or oversize cargo in Jacksonville, FL 32205. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Normandy Blvd provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Jacksonville, FL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Jacksonville, FL online today!
Trailer and Towing Supplies
Fantastic drop off experience. 10 out of 10 would recommend.
Tell the next customer to turn off the towing when you start the engine.
Kirk is the best!
This is my second time using this location and they made the drop off quick and easy.
Only 1 person working when I picked up and one person working when I dropped off which caused delays for me and others in line to be helped. There were at least 5 people in line on my pickup as well as return. Once I was helped the associate provided great customer service. This location appears to be understaffed.
I can't speak for everyone, but my experience at this location was excellent even though they were slammed. My 15Ft. Truck got me to my location 800+ miles without a hiccup. The staff went over functionality and and answered all of my questions before taking leaving the site. My highest rating because I had no problems even at the turn in site.
The "skip the line" directions with the QR code did nothing. It still took 25 minutes at register. I uploaded my DL, still had to hand it over to the cashier. I did check-in on the computer, still had to do it all over again. And I have a business account! AND...there was no hand sanitizer anywhere and none of the staff were wiping down anything - door handles, POS buttons, countertops - nothing. Very alarming that there was not even an attempt to appear like they were trying to keep the customers safe.
Have truck ready when customers arrive for pickup. Have enough staff for end of month when most people are moving
My truck was dirty and did not smell pleasant when I go it. It also had only a quarter tank of gas. Later on towards the end of the move, I discovered the light in the back did not work making it impossible to continue unloading for the evening. I then had to add an extra day because of it. When I called uhaul the next day, the agent I spoke to was quite unpleasant and made me feel like I was bothering her and it was a big deal that I was keeping the truck an extra day. She said that I wasn't able to continue renting because the truck was needed for other people. I told her that when I originally booked the rental it was for two full days but the agent at the store persuaded me to only do one. She allowed the extra day but begrudgingly. As far as the rental location, I would call it nothing short of a shitshow. It's understaffed and the layout is very confusing. Long wait times and frustrated employees. I watched a poor child trip and fall over a trailer hitch because there's equipment all over the place. Sometimes I wish uhaul wasn't the only rental company out there.
Make sure that the truck battery is charged. When we stopped to put gas in the truck we were unable to get the truck restarted. We were paying movers by the hour. it took over 45 minutes to get the truck restarted. When we called UHAUL for assistance we sat on hold for over 20 minutes. My husband was able to get the truck restarted by working on the battery cables which were loose. UHAUL did not offer any compensation for the movers that were just sitting and getting paid.
Not a thing. The service was outstanding, the people were great !
It was an overall great experience and we will definitely be back and tell others!
Kaitlyn is awesome. She will go above and beyond for customer satisfaction. Give her a raise and don't let her go.
Everything went well thanks
I had a confirmed reservation to rent a pick-up truck. I arrived on time for the pick-up and was told there were none available. I showed my paperwork with the confirmation number but the gentleman said vehicles were stolen all the time and although a police report was made for some reason the vehicle info isn't taken out of the computer making it seem that vehicles were available when they weren't. My reservation was moved to 11400 San Jose Blvd. I had 3 people waiting at my house to help me. As I was leaving a female employee asked what was going on (if she wasn't a manager she needs to be). This woman said a pick-up was available but now I had to wait for the reservation to be transferred back to 5481 Normandy Blvd. I'd completed the online pick-up information and was told I should be in and out in 5 minutes. I was there 45 minutes. Somehow the pick-up truck became unavailable (cleaning it from the last customer I was told by the gentleman who was processing my reservation). I ended up with a 10" box truck but was very anxious the entire time I was there due to the delay and conflicting information I was being given. I feel I should have received a discount for the inconvenience I was put through but that didn't happen. Once I left the facility the rest of the experience was good. I didn't have any issues with the box truck and the check-in process was easy.
Kirkland was a nice man who thanked me for my service and allowed me to get in and out of the location quickly
Maybe it was because of my situation, but I did do express entry but found it pointless. I still had to go to the front desk to grab the key. Thought it would be in my seat.
The gentleman who helped me in Jax was excellent! Great customer service and attitude. I wanted to personally commend him but the pick up was so quick, I didn't catch his name. Per contract, it may have been Kirk Altman? Great experience
Service was not up to par...
I am thankful for customer service for fixing my dilemma the day of. I would appreciate it if there is a limited truck availability or any issue to be contacted directly at least 24 hours in advance. To find out as O was preparing to pick up the truck was the most frustrating experience out of it all.
That day, was very easy and smooth and the associate on duty that day was very polite and handled a large rush of people with ease. Everyone got taken care of and he was just really nice. I will recommend this place from now on and use it when I move again.
Cashier was very helpful, trailer did not hurt my trucks suspension. Totally worth going back in the future.
Rented a cargo van. Never was divulged that it ONLY took E83 gas. Got to Macon, GA 10pm. Took an hour to find station with gas. I'm 65 yrs old driving my disabled 62 yr old brother to new assisted living facility in TN. Tried calling Uhaul just to ask how to deal with gas situation. Scared to put any other gas in van. What if engine blew up???? Same story coming back. Stopped in Hickson, TN for gas. Ended up going UHaul there and the two very nice general manager and her assistant made calls for 30 minutes to find the gas. I was almost in tears. I delivered van this morning. Clean. Told the manager, Kaitlyn the issues. I refused to pay for an extra day and I refused to refuel. Wasn't going to drive over hell's half acre looking for a gas station. I rated the Normandy location high bc the people working there were not at fault. Higher up the food chain should clearly inform the renters with sticker on dash, verbal information, location of gas stations on route. Thank you.
Only complaint, truck had very little gas, just over 1/4 tank. Luckily, I didn't have to go far so I didn't have to add gas, but I feel vehicles should have at least 1/2 a tank of gas.