Rental location was originally Woodside, Queens .Order was placed on 9/29/20. We were informed later they did not have a 20 ft truck available, had to go to Jamaica instead. The truck was to be used to empty two storage units from Woodside Storage and moved to Massachusetts. We had purposely booked rooms at the Fairfield Inn very close to the Woodside location.We drove to Jamaica and picked up the truck. The drive from Jamaica to Woodside was horrendous!! Unfamiliar with Queens, NY we used GPS but large bold signs posted "TRUCKS NOT ALLOWED ON PARKWAYS" prevented us from finding our way back to Woodside. Driving a 20 ft truck thruough small side streets was crazy! We stopped many times to ask for directions and were harassed by impatient drivers cutting us off.My fiancé' was driving the truck and I followed close behind in the car. The experience was harrowing.From Jamaica to Woodside took us approximately an hour and a half. After loading up at Woodside we were able to get to the major expressway in a short time without a problem. We are both seniors and are excellent and safe drivers.
Trailer Rental & Towing in Jamaica, NY at U-Haul Moving & Storage of Jamaica
Moving to or from Jamaica, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Jamaica, NY 11433 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Jamaica, NY
Cargo Trailers
Cargo trailers in Jamaica, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Jamaica!
Utility Trailers
Utility trailers are perfect for towing large or oversize cargo in Jamaica, NY 11433. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Jamaica provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Car Trailers
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Jamaica, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle Trailers
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Jamaica, NY online today!
Trailer and Towing Supplies
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Wiring and lights
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Customer Reviews
Very nice customer service.
The location was in Merrick Blvd, the vehicle had lots of dent and scratches, I was given a receipt that the vehicle had 1/4 tank of gas and it was empty, went to ask and the guy said he can't help me, I came back and let the vehicle almost full spent 46.76 on gas and I ask about the tolls we acquired they said they had nothing to do with that to co tact the company., very bad service.
Waited for more than 30 minutes to get s customer service to take care of my reservation, could have been better if more staff was working behind the counter.
Bad service in jamaica branch
I neglected to look at the gas level on the paperwork so when I returned the vehicle with the same amount of gas as when I received it I learned that the paperwork reflected a different amount which required me to return to the gas station and purchase more gas. Pandemic or not the gas level should be verified by a employee before the rental leaves the premises.
This place is the worst uhaul place I been customers service are very slow I had an appointment at 10am made it at 9:30am and my truck was not ready i left with the truck like 11:25am never again I would not recommend anyone to go there
a group of me hanging out in the parking lot....not sure if they were workers or not. i felt a little uncomfortable.
People were good but last Friday one person running the whole store. You can't provide good customer service if you don't have people
everything is good till yet
The uhaul was supposed to be at this location and it wasn't here. I went to another U-Haul to pick it up
I have been renting from U-Haul for years I remember one time they charged me because I did not full the tank back it was not cheep. Now I rent This truck I got it with a quarter tank missing. I drove it and when I return I fill the tank back up. My there was no mention of that if credit to my account for that. With all the money you make I think you can't be trusted FUCK U-Haul
Check all equipment before sending them out,my rental trailer had a missing nut & bolt
improve you customer service, to much peroneal phone uses, not concentrating on taking care of the customer
The worst customer service ever the second I arrived to the location the lady that helped us was just terrible can't even say she helped it seemed like she didn't even want to be there she rushed everything didn't bother to explain and she spoke to us with an attitude the entire time I was very uncomfortable and couldn't wait to get everything and leave stay away !
Just respect and care about the customer.
The employees there were not professional or supportive. I received a call while I was on line at this store that I would have a smaller truck than I requested. No apology or explanation. This contributed to a much longer move than I anticipated.
Nothing
Check your vehicles. My U-Haul broke down on the Jersey Turnpike. The wheel hub failed and caused the braking components to fail as well. I almost lost control of this truck. Then I had to get my truck towed from Carteret, NJ to Roselle, NJ. U-Haul put me in a hotel for the night. My replacement truck was in Totowa, NJ and could not get dropped off so I had to personally drive my car that I was towing on a auto transport. Super inconvenient. Then to top it off, I had to get this replacement truck because my original truck wouldn't be repaired for another 2 days. U-Haul hires movers to unload my truck. The idea was right but the movers did a horrible job. They loaded the truck and then unloaded it again when they realized a few items couldn't fit. I offered them suggestions but they refused to listen. After that it was smooth sailing but I lost 2 days of work and a lot of time but my safety was the most at risk. U-Haul needs to do better an inspection their vehicles.
The check engine light was on the whole time I did let the rep know about it.
U-Hual messed up our reservation and didn't even try to contact us about it or make things better for us on moving day. We even had to pick up and drop off our truck at this location which is farther for us and out of our way. The delay had us push back our moving for a few hours. Really disappointed in the service that we received.
But when I return the van I talk one employee where I putted the van . But he not care me.
I reserved a truck with the “$50 guarantee†and then received a message saying there were no trucks. The nearest cargo van was a 45 minute drive away. There were no instructions on how or when to return the truck.
Vehicle wasn't ready. Sent to another location then sent back to the same location
That day I reserved a truck at another Uhaul location. That truck was not avaialble, so I rushed to 168-11 Douglas Ave. The manager saved the day by making a truck available to me. Amazing person, also amazing phone customer service who created a new reservation for that location.
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