Trailer Rental & Towing in Jamaica, NY at U-Haul Moving & Storage of Jamaica

3532 reviews

168-11 Douglas Ave   Jamaica, NY 11433
(One block north of Liberty Ave and one block east of Merrick Blvd on 168th)

(718) 690-3674

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Services at this Location:

Contact Us

(718) 690-3674

168-11 Douglas Ave
Jamaica, NY 11433
(One block north of Liberty Ave and one block east of Merrick Blvd on 168th)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Jamaica, NY 11433

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

3532 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Uboxes should come with a dolly atleast

JUANC V. 
Rating:
5.0

The person who attended me was super polite and very knowledgeable. The process for pick-up and drop off was super smooth. Would rent from this location in the future.

NELSONG JR M. 
Rating:
3.0

The app had alot of problems during check in

Frantz D. 
Rating:
5.0

Give a bottle of water

STACEYR H. 
Rating:
3.0

Lack customer service. Difficulty locating the office

Bhojnarine A. 
Rating:
1.0

I returned the 10' box truck and I got changed $50 for a cleaning fee. I spoke to the Uhal personnel that checked me out and he said it was dusty. Not happy with the charge not to mention he was very rude.

paul D. 
Rating:
4.0

Your insurance and cleaning charges are very high $50.00 just to clean the rear inside for your vehicle

RAJK S. 
Rating:
3.0

The agent was on the phone while I was trying to make the transaction.I had to remind him that he can text on the phone later when he is finish working

Nicole S. 
Rating:
1.0

no good

MARIO P. 
Rating:
3.0

At the Douglas station the employees had very nasty attitude

JOSEL P. 
Rating:
5.0

N/A

ALSTON C. 
Rating:
5.0

Nothing. Everything went smooth

ALTON JR M. 
Rating:
4.0

Truck definitely needed work done to it. Not happy with that. Maintenance work in specific. Inside was clean. Inside was good. Truck did not run well.

TEJINDER S. 
Rating:
5.0

Very pleased with the efficiency of the service.

MARKANTHONY C. 
Rating:
1.0

Their customer service was horrible. One employee told me to wait in the truck and she would bring the equipment. 15 minutes later she was inside helping other customers and told me to meet a different employee in the back. After walking half a block I come back and tell her no one was there. The guy was at the entrance....I was there over an hour to pick up a reservation. It shouldn't take that long.

STACEYM C. 
Rating:
1.0

i took the vehicle back clean and was charge $60 cleaning fee

NIZAM A. 
Rating:
1.0

You guys are bullshit. Said something and did something else!!! Wtf!!!

SHARIFULISLAM P. 
Rating:
3.0

Trailer needed a bit more maintenance, was vibrating around 55 mph on the highway. And the uhaul needs more customer service representatives the line was out of the door. Other than that a good experience

Christian H. 
Rating:
5.0

Nice cervice

GAZI FAIZUR R. 
Rating:
1.0

The 10 feet truck I requested was not brought to me. The store person asked me to pick up myself from another parking lot and gave me the key. Also, since it rained heavily in the morning, the parking lot was flooded and I asked one of the guys to help me get the van because it was parked in the flooded area of the lot. He refused to help.

MEER FARHAN IBN B. 
Rating:
5.0

Great service and great interactions.

Pete C. 
Rating:
2.0

The wait for picking up the vehicle even with a reservation was over 30 minutes and the drop-off process was also long. There was NO ONE outside or available when you drop off the vehicle, and you're left sitting there with NO assistance.

Lisamarie G. 
Rating:
3.0

Shorten the hours you have to wait even if you have reservations. It should be a line for people who have reservations and a line for people who do not. We Were on the line for 2 hours waiting and we had reservations.

Antina J. 
Rating:
2.0

The place could be more welcoming, friendly and organised.

Muhammad I. 
Rating:
3.0

Better response to customer queries And customer experience

BRIANK W R. 
No reviews have been submitted for this location.

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