Location was great. Uhal was awful. Uhal called me 15 minutes before pick up to tell me they do not have my truck. That the closet truck was 1 hour away. I came from out of state. I had No other choice than to drive the hour out of my way to get the truck just to drive an hour back. Then 3 hrs back to Tennessee. Uhal refunded me $50. Highly unprofessional!! I would give Uhal zero stars!!
Cody C
A Park and Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jasper, AL 35503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent experience although the lot needed to be a little bigger. Phil the manager was excellent. He even parked the trailer for me when I returned.
Don MGrease the equipment, that is the tow dolly. The rachet for both sides was ery hardt to move. Put instructions video on how to enter a fuel station with a lot of cars around. I had to and nearly hit a pole with the tow dolly.
Alan SThe owner did not originally want to adhere to the agreement that U-Haul made with me. He was very demanding on the phone.
Steve RI forgot his name but the man that works here is truly an angel!! He has a great personality sense of humor very heartwarming to go to a business and the people treat you as though you are old friends. He explained everything, especially answered questions i didn't think to ask. I didn't have any problems. If I could give more stars I would.
Michael R