Customer service was fine. I do want to mention that the mileage allowed for our drive back was not accurate considering our drive from Johnson City to Powell and then to Knoxville to return the truck. 122 miles allowed was not an accurate calculation for our trip. We did return with a lot more gas than what was showing at pickup. I hope you take this info into consideration and don't charge the extra 12 miles.
Trailer Rental & Towing in Johnson City, TN at U-Haul Moving & Storage of Johnson City
Moving to or from Johnson City, TN? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Johnson City, TN 37601 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Johnson City, TN
Cargo trailers in Johnson City, TN are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Johnson City!
Utility trailers are perfect for towing large or oversize cargo in Johnson City, TN 37601. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Johnson City provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Johnson City, TN and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Johnson City, TN online today!
Trailer and Towing Supplies
This location had limited equipment. I reserved a 10-foot truck, but then the reservation specialist called and had to change it to a 15-foot truck and at West Market Street. When I went there, they had already rented the vehicle despite the reservation. I then had to take 20-foot truck at this location, twice the size than what was needed. Overall, despite not being this location's issue, U-Haul was a disappointment. When the clerk at this location asked for yet another contact phone number, she was snarly when I balked at giving another number. I only have one phone and if they couldn't get up with me with that number, what makes anyone with any sense think having another number would work. She was just being rude.
Charged for gas after we had put in to the appointed amount asked upon return. Reserved a dolley and one wasn't available, but was not notified of this beforehand. Cost per mile is ridiculous. Will use Enterprise or another next time. Also truck smelled of cigarette smoke.
Mindy was excellent. Helped with all our requests and always smiled.
The N Roan St UHaul is amazing! They are always willing to help with my moving/storage needs. I recommend them to all of my real estate clients.
Nothing to improve... this is awesome facility
Everything was smooth easy and fast. Wonderful customer service
Skip helped me this time and last time I used uhaul. He was super helpful. I will come back to Roan street location the next time I am moving based on my experiences.
Skip was super nice and helpful!
Excellent here... need my money back for the boxes i did not get in Fayetteville, N,C,
The facility is impressive and well ran. The man who helped me was nice and did a good job but needs to communicate more specifically. Dont get me wrong, he was not bad, just a little vague with instructions.
The guy working the counter was very helpful. Great customer service.
They took an hour to get my truck ready when I made a reservation for a mobile pickup and put a credit card on file 2 days before the truck rental pickup time. When I wasn't able to do mobile pickup they had to put in a walkin reservation and for some reason they had to ask for the credit card # 6 times because they kept letting the screen timeout. I had 2 movers that were at my house at 8:30am that I had to pay for an hour at $80 an hour for them to do nothing because your local office had incompetent people working for you. I was supposed to pick my truck up at 8am and I did not get out of there until 8:45. I will be contacting corporate customer service immediately to request a partial refund of my money. Its absurd that I should have to be out $80 for my movers because of your incompetent employees.
Be a little more clear with the pricing. We were surprised to see the final bill.
Excellent customer service!
Had a great experience always do. Friendly knowledgeable staff and always go above the call. Thank you!
Great customer service.
These guys were great...went above and beyond what I expected!
Using the mobile app is very helpful, and being able to drop off after hours is great, but the app is incredibly slow and needs some major updates to run smoother. Only spoke with a person once to pick up keys but they were friendly.
Everyone was super kind and helpful
Excellent staff,very courteous & helpful.
Everything was great. The truck performed well but should have gotten a next size up. However, that's a 17 which they don't allow for 1 way. That needs to change. Only other suggestion would be to always have tank full at customer pick up. Easier to return that way. I over estimated and put much more gas in than when picked up. Thanks.
Easy rental process. Staff friendly and helpful.