I was charged $13 for gas even though I filled it up to where it was when I got it - with a photo receipt.
Madison A
Anders Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, KS 66103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Service was excellent!
PJ TQuick, easy, and outstanding experience.
Larry MThere was nowhere available to park the U-Haul. Had to squeeze into a spot. No one was available at the location either when we dropped it off on a Saturday.
Mikaela AWhen I arrived the store was closed, they didn’t have a ball for the hitch to rent and said they don’t rent them I went and bought one from another store. When I got back there was a car blocking the trailer. They didn’t have a key to. I was told I need to move the trailer by hand and they didn’t help. After moving the trailer they said they aren’t allowed to hook it up then as I was backing to hookup the trailer myself someone showed up saying they also rented the same trailer the store said to figure it out between ourselves and it’s not their problem is what the owner on the phone said to the employee. They didn’t checkout the trailer so I got a call from U-Haul asking if I still wanted the trailer after I already picked it up. The person who called was extremely unprofessional and used profanity told me I’m getting a email from U-Haul and not to worry about that shit or do it. That I don’t need to take a picture of the hitch or follow the instructions on the email. When I got the contract it was signed but it was not signed by me. The U-Haul signed in my place a contract that I didn’t even know what it said
Aws S