Trailer Rental & Towing in Katy, TX at U-Haul Moving & Storage of Katy

11887 reviews

20435 Katy Frwy   Katy, TX 77450
(W @ Fry Rd)

(281) 599-8808

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(281) 599-8808

20435 Katy Frwy
Katy, TX 77450
(W @ Fry Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Katy, TX 77450

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

11887 reviews

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Write a review
Rating:
5.0

I have used this location several times and always great service

JAMES D M. 
Rating:
1.0

I have been going to this location from over 25 years. Mike the manager was a disgrace to uhaul. He not only discrinmated several employees he beratted clients as well. He is a discriminating person to non whites.

JOHN S. 
Rating:
5.0

Very efficient and friendly service. This was my second time using this location and both times I received great service.

LESLIE C. 
Rating:
5.0

Always great to deal with all the people at this location.

MICHAEL R. 
Rating:
5.0

Your store is excellent ! Everyone is friendly and servicial

Blanca S. 
Rating:
5.0

Excellent service.

OLUWATOSIN A. 
Rating:
1.0

Scheduled my hitch install at a totally different store in Willowbrook. Took vehicle to that location and dropped off my vehicle. Called later to see progress. I was told they had no one to install the hitch even though I had been on the schedule for over a week. Employees in Willowbrook acted like they were walking in molasses… slow and apathetic.

JAMES K. 
Rating:
5.0

Super efficient location.

David K. 
Rating:
5.0

Very helpful

SAMUEL P. 
Rating:
1.0

Communication is key If the requested facility does not have the item you want to rent - a message should be provided If you tell the CSA that you are doing a one way with a trailer - the CSA should say - they dont allow one way - I told her I was coming from The Woodlands to Katy and wanted to rent from Katy - as I did not want to come back to return - I do not like driving with an empty trailer. CSA never said that I sould not do a one way on a trailer. I was already in route to the desired uhal location - was told that there were no trailers there - I was redirected to a further location with busy streets, I was having my 14 year old dropped off at the desired location and which would have left stranded - I do not like making plans on the 13th hour. I spend all day and over $40 in tolls trying to move simple pieces - Uhual means we make mountains out of your mole hill. NEVER will use UHAul again _ cheaper to buy and store my own trailer to use on occasion

DOMINICK P. 
Rating:
5.0

I loved to rent truck from this location. Fast & friendly service!

Tara N. 
Rating:
5.0

They have to be make sure everything is closed right at closing time. When we arrived they were more worried about making sure everything was locked up than stopping and helping customers that were trying to return the equipment. It felt like they have been told you can't work past closed hours. Instead of worrying about that they should be able to worry about taking care of customers. We did get help and they were very pleasant and professional.

Robert B. 
Rating:
5.0

N/A

EDGAR L. 
Rating:
2.0

The dolly was not in the truck, had to come back to get, that was frustrating and time wasting,please make sure all necessary equipment are available,

Uruemu T. 
Rating:
5.0

Fantastic, friendly staff member at drop off. Extremely easy and convenient return.

BECKI W. 
Rating:
5.0

Been a customer for last 10 years and have never been disappointed.

james K. 
Rating:
4.0

Windshield was filthy dirt, bugs and bird poop that the wipers would not clean, and only had 3/8 tank of gas so I had to stop before getting on the road to fill. Also, could have used some help adjusting the mirrors.

STEPHAN H. 
Rating:
5.0

A 50Star overall for the staff and vehicle!!

Manuel S. 
Rating:
5.0

Less pictures

Jason H. 
Rating:
5.0

Emanuel Butts was terrific!! He stayed after hours to help

JOSEPH M. 
Rating:
5.0

Great customer service. Friendly and professional staff.

MERRY E. 
Rating:
4.0

It was a very busy place. More personnel would help to reduce waiting time.

Samuel D. 
Rating:
5.0

Great service at pickup and drop off. Very smooth and easy to work with.

BENJAMIN N. 
Rating:
2.0

The return after opening hours was horrible. We called customer service for some guidance. He referred us to a posted sign . Which was not helpful at all for a first time customer. Also the instructions said to put the key in a mail box . But it was not accurate, we had to drop the key in a slot on the door. The instructions need to be corrected.

SEYMOUR A. 
Rating:
5.0

This 12 foot trailer worked out very well and I certainly recommend this to anyone.

Stephen B. 
No reviews have been submitted for this location.

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