The customer service representative was a minor and he called his elder brother to ask for help, in the meantime his father was setting there and he didn’t know what to do. The young boy was so rude and he didn’t even know how to handle it.
GHULAM M
HMMA Imports LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kent, WA 98030
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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The guy is terrible on customer service and was taking so long when I kept telling him I gotta go back to my business at work but instead of figuring out how to expedite the situation and just call customer care to fix the order and have me keep calling care when they kept saying it’s fixed with return location it took him 3 mins to do it himself finally after 35 mins. And the whole time he’s on his personal phone handling non U-Haul related situation which is in professional and this location should close down and remove him as a third party.
Gian CThe owner was 15 minutes late for me to pick up the equipment. Instead of using my reservation, he created a new order based on my reservation.
CHRISTOPHER S