Contract and invoice were not accurate. Garbage from previous renter in van and cab, no key drop box, took over a week to get contract closed. Now disputing charges which are triple what they should be.
Maureen C.
Petro Canada
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingston, ON K7L4V3
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Customer Reviews
- 4.0 Average Customer Rating
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The Uhaul rep asked us where we would be dropping off the truck and we told them 1810 pharmacy Ave and even though we returned the truck the night before the truck was due was charged an extra $40 daily rate. Also the rep told us we could bring the truck back 1/2 full of gas which we did and yet we were charged for 6 L of gas. This rep needs to be retrained and we would like the additional charges reversed.
Georgia S.Get organized!! What it showed on my reservation was completely different from what i got!!
MIMA D.This was the location I had requested, however I received a notification to return it to a Princess St Kingston location, which was a considerable distance and time out of my way. I had to call the dispatch office to get the drop off moved back. This took a lot of extra time.
Clark O.They tried to overcharge me. Don't attempt to overcharge people and blame it on the computer or another location.
Doug C.