I saw nothing sub-standard. The people were helpful and well trained. And the truck and trailer were great.Rex M.
Trailer Rental & Towing in Kinston, NC at Kinston Automotive & Tire Inc
(U-Haul Neighborhood Dealer)
Kinston, NC 28501
Services at this Location:
- Mon-Fri: 8:30 am - 5 pm
- Sat: 8:30 am - 12 pm
- Sun: Closed
Special Operating Hours
- 5/22/2021: Closed
- 5/29/2021: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Kinston, NC 28501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I dropped off equipment after hours. No issues or concerns. Box was clearly identifiable and thorough instructions were posted.David K.
Put the tow dolly video up so people know how to connect the tow dolly to the Uhaul truck.Morris S.
Nothing that i can think of at the moment, everything was very good and great. And will be returning again if need to.ELLEN W.
Don't send anyone to 811 East Washington ave.herman M.
Terrible service. Truck was supposed be ready at 6:00 pm on 07/31. Get to the location and the truck was not ready for mobile pick up and of course nobody there since they were closed. Customer service couldn't find another truck so we had to wait until 08/01 at 7:30 am to get the truck. Representative gave us the $50 reservation guarantee which was appreciated. Go to pick up the truck at our new time at 7:30 and location was not even open. Had to wait until after 8:00 to get the truck. When we entered the location we were told everything had to be done mobile. Mobile would not work so they finally helped us. Didn't leave with truck until 8:40. Truck was not clean. We had to clean out jewelry, debris and hair bows. We brought the truck back way cleaner than how it was given to us. We were supposed to be done and returning the truck at that time, not just getting started. Company did not have moving pads that were ordered. We had to borrow towels and blankets from family in order to move. Because of the delay we had to wait hours to finish up due to weather. If we had our truck as scheduled there would have been no issue. When it was mentioned that the pick up was for 6 the night before, no sorry or explanation. Just ignored the comment. I have used u-haul 5 times and recommended you guys to family. I am very hesitant to ever use you guys again. I will for certain never pick up or drop off at Kinston Automotive again.William L.
first Time using Mobile, I was Please. Took a little while. but I survive.Doris J.
Customer service when booking was awesome!!Casey R.
Fix the corporate website so the reservation and payment process actually works.Nathan D.
dolly i rented got tampered with and when i got to location where car was it was raining and the finder on dolly was broke and the light did not work - called uhaul and asked for a refundMICHAEL M.
Wrong customer. Didn't use.Reggie H.
Topanga and her mother were nice, courteous and friendly as always, their smiles and personalities warms your heart. I will continue doing business with them and also refer my friends and family to them. Rodneyrodney H.
nothing. keep up the good workmichael D.
The size of the lot where pick up and returns are located is much to small and difficult to maneuver.GREG M.
We Was Lied To About The money Now My Husband Put The Gas Back In The Truck And We only Got Back 8:83 from 100.00 I Really Don't Understand I'm Just Thankful that I Got My Stuff Moved..EBONY B.
keep dealing with places like this one in Kinston - great peopleMICHAEL M.
I realize car haulers are not a highly sought after commodity, but it was obvious with the pine straw and things that had collected on it, it has been on their lot for many weeks. It wasn't obvious when I hooked the trailer up empty, but when i loaded the vehicle on the trailer, I was forced to make a stop by a tire shop to have air put in the trailer tires that were almost flat with the trailer fully loaded. I would have thought that a tire and automotive place would have checked it before j picked it up. In all fairness, I am not sure this location is being supported by the company all that well because their card reader which I understood belonged to UHaul was not working properly. They were very friendly and easy to work with and did help me hook up the trailer to my hitch. I can appreciate their frustration if they are in a small town with little support.William H.
Staff is cheerful and very helpful, the trailer was clean and obviously well maintained - tires were fresh with no cracks or checking, hitch receiver was freshly greased & tightened easily, and the safety chains were bright and supple, with new bolts and washers.James M.
I had to pay the $25 fee to get help hooking up my trailer. I think this is ridiculous. I will go to actual UHaul centers next time where they will hook up my trailer for free.Vincent H.
Front desk person was unfriendly and seemed to hate her job. When I returned the uhaul she told me to unhook it myself. The lot the trailers were stored on didn't have a driveway wide enough to accommodate. I will never go back there.Carly S.
They have a terrible lot where one has to go get the rental. A poor excuse for a driveway. Car dolley was fairly clean but the chains on the ramp assembly were not done up right. Had to guess how they were supposed to be used and attatched, ect...GREG T.
Great service. Helpful people.TAPANGA H.
Excellent place for UHaul service and Auto work. Great people, honest people.TAPANGA H.