Worst experience I’ve ever had with Uhual. My truck had no A/C. Then the employee sent me on my way without telling me they lock the property gates at night. So I return it the same night to be locked out. The next day I get threatened that my car will be towed if I’m not back at a certain time and then gas lit that there was a key in a box on a fence. Awful experience. Worst uhual location ever.
DEVIN M
R&V Imports LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kissimmee, FL 34746
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Customer Reviews
- 3.5 Average Customer Rating
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We were sent to three different drop off locations and were not given clear directions for drop off. There seemed to be some miscommunication about areas being full and what was actually a U-Haul dropoff location. It was extremely stressful.
KENNETH NYou need to improve the drop off area after hours. With a 26’ truck it’s not as easy to get up off the road especially when someone else dropped off their rental.
Lonnie FOwner or attendance on site on 11/17 was extremely rude and hostile. No clear indication of where you're supposed to go other than a sign on a closed fence that I guess you're supposed to open yourself in order to get in. Trucks transmission needs to be looked at, extreme stuttering.
Edgar cWorker/location is very rude and hard to reach would not recommend
Breanna R