It was the worst experience i ever had in rental equipment when i rented the truck there was no gas cap, there had be water or moisture in the gas the check engine light was on it had no power kept stalling out after obout 10 minutes of driving, the transmission kept up shifting and down shifting the truck was not road worthy
william C.
Bewise Carwash & Oil Change Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lagrangeville, NY 12540
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I reserved at mechanical lift gate truck for piano and other very large and heavy furniture. I arrived at the rental location and NO LIFT GATE TRUCK. I then had to hire more man power to accomplish the move. Upon inspection of the truck I was shocked to see it had no gas cap. The back was cargo area and cab were clean enough. I know this truck error was not the businesses fault but I should have been compensated. Unfortunately I will not be renting from u haul again.
John M.I never intended to use this location as it is MUCH farther than a preferred location to pick up and return the size truck I desired. After stopping at a nearby by Rental location that had the EXACT size truck I needed and speaking with the attendant there, I was advised to "book" it on line, as it would be "easier". I went on line and submitted my request and soon thereafter received a phone call telling me I can NOT get the desired truck from that location but must drive 12+ mile further which will obviously mean more $$$ on my bill. The move I was helping with was from one apartment to another which were less than 6 miles apart. I explained to the Rep. who called me that I saw the desired truck at my "Preferred" pick up spot but she just talked over me. Needing to secure a truck for moving day I accepted the "new" location but was expressing my displeasure when the phone Rep. abruptly HUNG UP ON ME !!! Bottom Line NOT HAPPY
Richard R.Everything was great
DAMIEN G.I didn't care that the truck had less than quarter of gas. I ended up returning the truck to about half a tank of gas, which meant loosing money on gas. Uhaul charged me $30 for mileage which I didn't feel was right, especially given the gas surcharge that I ended up paying.
Baback I.