He was very rude and left the garage door opener in the van. Accused us of stealing, and he was very hostile. I do not appreciate being mistreated like this as a corporate customer. Please tell him I will take my business elsewhere. And I had to put gas in the van because the manager Bailey put gas in it, causing me a greater inconvenience
Ryan N
Storage Pointe
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Charles, LA 70605
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I order a dolly, was charged for a dolly, but never received a dolly.
Mica SWe were charged the original $16. Discount because we brought the truck back with 1/8 tank of gas which is what we were told to do at pick up. When we dropped it off the guy said the contract said we should have put 1/4 tank of gas. No one told us that. We were told 1/8 and that’s what we did. It’s wrong of this company to charge for something no one told us about. We did what we were told!!
michelle aPlease, reward the person who worked with me! Very professional, courteous, and nice to work with!
Ilya OThe hours of operation of this location is terrible so it usually means you’ll be stuck paying three times as much if you are a little late.
Gerald l