The woman who called me on Sunday was very aggressive and charged me an extra day of rent when the truck returned in the morning.
JOSE O
1700 Industrial Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Vegas, NV 89102
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Super friendly made picking up really easy
Randy kBad experience! Picked a location that had trucks located on the storage site to make both location and travel time easy. Arranged for movers to load the truck at a certain hourly rate. When I arrived to pick the truck up, I was advised that the truck I had reserved was OUT OF SERVICE AND THERE WAS NO REPLACE TRUCK ON SITE. When I asked why I had not be notified either the day before or the morning the day of, there was no explanation given except that this experience (ie., truck down, out service, the morning of pickout with the customer being notified. While I was able to find another truck some 20 miles away (the original location about 7 miles away) it cost me an extra $150 since these movers worked on a minium charge (i.e $220 per hour for 2 men), regardlss of whether they were working or sjust sitting around until another truck arrived. Candidly, UHaul should reimburse me for extra money I paid. At a minimum, I should have been notified that the truck I had reserved was out of service so I could have tried to arrange for another rental to fit the mover's schedule. BAD CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
RICHARD SFast and friendly service.
RICHARD WIt’s location has a friendly staff. I use them on a regular basis.
Kimberly G