When I initial reserved the U-haul the payment was $76. When I dropped it off I was charged $105 + $28 for what? NOT SURE WHY I WAS CHARGED EXTRA $28. I also was charged $7 for the dolly and didn't even get it! I also added $15 to the gas tank! So total i spent for 1 u-haul around $148!!! So unreal. I want my money back and want to know why I was charged this much.Alyssa H.
Wise Moving Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Lees Summit, MO 64081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Had to work at the last minute so I had to change my time but keep the same day and stayed in touch with uhaul through out the morning and assuring that location that I was still going to be renting a truck.that same day. They never answered their phone but I did leave a message every time I called. I was suppose to pick up the truck by 1100 am but couldn't until 12 noon to 100pm when I got there they has rented the truck out to somebody else and had to rent a 20 foot instead of a 26 ft. That I reserved. Then I come to find out they charged me twenty dollars extra for some online thing that I didn't catch until the next day after returning the truck nobody warned me about I don't do online check in nor check out. Then top it all off the truck ran horribly and cut out and acted like a few times it wasn't going to start. It defiantly needed maintenance.SHIRLEY E.
Great service. Easy pickup, easy dropoffMike D.
The lady on staff there is incredibly rude. She was rude to me when I picked up my trailer, and she was in a shouting match with another client (who also wasn't very kind, but she's still responsible for her behavior) when I returned my trailer. Will not go back.Jason R.
Radio in truck did not work.Keith T.