This is our 2nd time renting from here ONLY because it’s the only facility that has the size truck we need. However, both times they have forgotten the dollys we reserved/paid for. The 1st time, the facility was open and I was able to still grab one. This one, we picked up before business hours so we were SOL. I tried calling twice when the facility opened and no one ever answered. So we had to move everything, including a washer and dryer, dresser and 100+lb entertainment center with no dolly. Extremely disappointing. Also, when returning the uhaul, I had to do the process THREE times and finally gave up because it wouldn’t submit. It shouldn’t be that difficult.
KRISTYN S
Wise Moving Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lees Summit, MO 64081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great customer service. The folks that work in that location go above and beyond for the customers and are so nice to deal with. I only rent from this location.
Jason DOnly location I use. Thank you!
Patricia SGreat people. Very consistent always. Family owned and I go to no one else if they have availability. And I’m typically a weekly renter with the profession I’m in. They also have awesome RV rentals for Chief games or on the road trips. They have trucks and trailers. I’ve rented them all at some point or another. Thankful to have them in my back yard!
Vicki FVery friendly and helpful. Prompt and professional.
MATT B