Great customer service!!! Took the time to answer all questions and explain how things work with such a kind attitude. Haven’t experienced this kind of superior customer service in a very long time. Services rendered just as explained and without any glitches. Will definitely return here for any future moves and highly recommend to others.
CURTIS S
XMobility
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Leola, PA 17540
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Super friendly service. My only issue was that I wasn't present for checkout (he offered to just check it in and email me the invoice, which was convenient so I accepted) and despite not using all the miles I paid for with the rental (50 of which cost extra and then weren't used) and returning with almost a half tank extra of gas, the check-in details didn't note any of that and I paid the full original price quoted for the milage, which didn't seem quite right. Otherwise, though, service was great and the manager of the location is super nice.
Jeremy SThe truck was very dirty inside and out. I could hardly see out of the side mirrors because they were filthy. The truck cab hadn't seen any soap and water in all of its days. The truck was used for a long distance move and it was the worst driving truck EVER. Sputtering going up hill. Idling high when braking. Shaking at any speed. The truck needs some work done to it before anybody else takes it out on the road. It's a dangerous vehicle.
Laura EThis was the drop off location for us. They weren't their during business hours and I was charged a cleaning fee for trash that wasn't ours. There was no instruction for a key drop. I will call them and try to resolve this.
JAMES MThe drop-off location wasn’t open during the time listed on the website. I chose a location based on the proximity and hours of operation. I ended up having to leave keys in a drop box that wasn’t marked and had to call a number to locate. Charged for items that I dropped off and were present in truck. Owner at drop off location very rude and didn’t want to accept responsibility for his actions in operating a business that wasn’t open when they listed. Very disappointing.
AARON S