The employees wouldn’t acknowledge my presence. I was the only customer in the store. The lady working the front desk wouldn’t speak to me as in wouldn’t even say hello when I spoke to her. The gentleman who I thought was a customer asked me was I returning? I said yes his response was give me the keys. I’ll handle it. You’ll get an email. Have a good day and that was it. This location was very rude very cold. It was the worst experience I have ever had with any business. I would never recommend this location to anyone extremely unprofessional to the point. I wish I had some type of recording just so you guys could see how rude uninviting this location actually is I was very offended, angry and disappointed all at the same time I wouldn’t go to this location. If you offered me free rental for life, I would turn it down if it included me having to go to this location every employee in this location should be replaced
Nykysha A
Crest Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lewisville, TX 75067
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing, they were great. Very helpful, quick, and friendly.
Andrew WVery nice facility, helpful, friendly staff.
GARY NThey did not have all the furniture pads I requested, but I was refunded for the ones I did not get.
Kathlyn PThank you Ed!
AMANDA T