The guy that helped me out at Crest was awesome!! I really wished they had more people with great customer service like him. He explained everything to me with no gray areas. Great guy with a great personality. He showed every customer one in one care!! Awesome experience.
DANIELLE J.- Texas TX
- Lewisville
- 75067
Trailer Rental & Towing in Lewisville, TX at Crest Self Storage
(U-Haul Neighborhood Dealer)
1060 W Round Grove Rd
Lewisville,
TX
75067
Contact Us
1060 W Round Grove RdLewisville, TX 75067
Services at this Location:
Location Hours
- Mon-Fri: 9 am - 6 pm
- Sat: 9 am - 5 pm
- Sun: Closed
One-Way and In-Town Local Rentals in Lewisville, TX 75067
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Great Customer Service will definitely be using again.
Ashley H.- Rating:
- 5.0
I received great service from the lady that helped me when I picked up the van. I could not get the U-haul app to work for pickup or return due to the fact it couldn't determine my location. There should be a way to manually input your location. I dropped the keys in the box and she checked it in for me when they opened the next morning. All in all it went great for me and the van worked perfectly. If I need it again I will definitely remember this location. Thanks, Jeff
Jeffrey B.- Rating:
- 2.0
You are rushed to bring uhaul back no 24h applicable use.
ARTHUR A L.- Rating:
- 5.0
Amazing nice people
MICHAEL O.- Rating:
- 5.0
The customer service lady needs to be retrained or coached regarding Client service. Also charges need to be disclosed, not just “sign by the X†and we move on. Overall ok experience.
PATRICIO G.- Rating:
- 5.0
I don't have any reason not to recommend it but i would suggest they make the night drop box more prominent...They had it attached to their general mail box and i returned it at night. Its not visible nor is it close to where you would park the car to leave it overnight. Thankfully they didnt charge me for an extra day, but it was a pain point
CRYSTAL F.- Rating:
- 5.0
It was evident that the employee did not have reliable equipment or tools to provide me timely service. We had to wait for the computer to load or reload the system page to finalize checking in and checking out.
Erick M.- Rating:
- 1.0
Charge me for the extra mileage
GHOLAMREZA A.- Rating:
- 3.0
Procedure that requires customers to take photos and upload photos of their identification is unacceptable. Computer system is not efficient. As a customer, I should not have to work to give you my money. I will consider your competitors next time.
Martha M.- Rating:
- 5.0
Cindy had great customer service. Very helpful .
CHRISTINA C.- Rating:
- 4.0
Rented van for two days & had two warning lights on all the time I had the van! Change oil lite light & fix seat belt!!
Franklin H.- Rating:
- 1.0
I order a dolly, paid ahead and it was not in the truck. The location was not open, and I had to reserve one at a different location and drive out of my way to pick it up and return it!
Dave D.- Rating:
- 4.0
I didn't look but was thinking that adding a sign in the vehicle on the steps to return equipment would be helpful in knowing what to expect when time to return.
Gabrelle M.- Rating:
- 4.0
The employees were friendly and informative. This was so much cheaper than having our items delivered.
SHANNA S.- Rating:
- 5.0
Nothing to do to improve, this location is great. Friendly, vehicle ready to go, everything was explained well. Very very great
MICHAEL C.- Rating:
- 2.0
I reserved my truck two days in advance of my needed date. Don had a very difficult time helping me make my reservation and had a get help from Cindy. Between the two employees, it took them about 35 minutes to make the reservation. When I showed up to pick up my truck, Don somehow had difficulty making the system work. It took him 45 minutes to process the paperwork. Also my wife got a call from another U-Haul location saying a reservation was made there and they had 2 trucks waiting for me. How did this happen? Not a good experience.
Kenn B.- Rating:
- 5.0
Very professional. Quickest procedure ever to pickup and return the vehicle.
Oscar M.- Rating:
- 2.0
The online check in was terrible. I ended up having to call customer service which took 45 mins for a representative to answer.
Sean G.- Rating:
- 5.0
Very helpful and kind.
EDGAR YOVANY C.- Rating:
- 5.0
Nothing, the customer service from Don was spectacular, great experience!
RONALD F.- Rating:
- 4.0
Customer service agent was new and needs more training. He incorrectly told me the rate for the small truck was the same as a van, $19.99 plus mileage. However when I arrived at the location I was told the price is $100 for the day with 31 miles free. I believe it was an honest mistake given his short time on the job.
Robert M.- Rating:
- 5.0
3 visits, all great experiences. The lady in the office was delightful!
John F.- Rating:
- 5.0
Thank you for the great customer service at this location.
HELGA T.- Rating:
- 5.0
Friendly manager and great service, loved the van!
JOHN F.