Great service support provided by this office.JUN H.
Moving Truck Rental in Lewisville, TX at Crest Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lewisville, TX 75067
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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It was a very easy process and the lady at the desk was very helpful.MELINDA S.
The ramp on the truck we rented was hard to get in and out... took a lot of our time... the movers we hired through you guys did not show up on time and I had to move heavy furniture 5 weeks postpartum c section... because they did not show up for the time we scheduled... we said 10am and they said they would be there between 10 and 1... they met us at the second location at 11:55... we're done by 12:30 and we still had to pay to have them 4 hours as scheduled even though they helped for less than 1 hour.....Milton G.
Friendly staff, good location, and everything worked as it should!DAVID D.
The guy that helped me out at Crest was awesome!! I really wished they had more people with great customer service like him. He explained everything to me with no gray areas. Great guy with a great personality. He showed every customer one in one care!! Awesome experience.DANIELLE J.
Great Customer Service will definitely be using again.Ashley H.
I received great service from the lady that helped me when I picked up the van. I could not get the U-haul app to work for pickup or return due to the fact it couldn't determine my location. There should be a way to manually input your location. I dropped the keys in the box and she checked it in for me when they opened the next morning. All in all it went great for me and the van worked perfectly. If I need it again I will definitely remember this location. Thanks, JeffJeffrey B.
You are rushed to bring uhaul back no 24h applicable use.ARTHUR A L.
Amazing nice peopleMICHAEL O.
The customer service lady needs to be retrained or coached regarding Client service. Also charges need to be disclosed, not just â€œsign by the Xâ€ and we move on. Overall ok experience.PATRICIO G.
I don't have any reason not to recommend it but i would suggest they make the night drop box more prominent...They had it attached to their general mail box and i returned it at night. Its not visible nor is it close to where you would park the car to leave it overnight. Thankfully they didnt charge me for an extra day, but it was a pain pointCRYSTAL F.
It was evident that the employee did not have reliable equipment or tools to provide me timely service. We had to wait for the computer to load or reload the system page to finalize checking in and checking out.Erick M.
Charge me for the extra mileageGHOLAMREZA A.
Procedure that requires customers to take photos and upload photos of their identification is unacceptable. Computer system is not efficient. As a customer, I should not have to work to give you my money. I will consider your competitors next time.Martha M.
Cindy had great customer service. Very helpful .CHRISTINA C.
Rented van for two days & had two warning lights on all the time I had the van! Change oil lite light & fix seat belt!!Franklin H.
I order a dolly, paid ahead and it was not in the truck. The location was not open, and I had to reserve one at a different location and drive out of my way to pick it up and return it!Dave D.
I didn't look but was thinking that adding a sign in the vehicle on the steps to return equipment would be helpful in knowing what to expect when time to return.Gabrelle M.
The employees were friendly and informative. This was so much cheaper than having our items delivered.SHANNA S.
Nothing to do to improve, this location is great. Friendly, vehicle ready to go, everything was explained well. Very very greatMICHAEL C.
I reserved my truck two days in advance of my needed date. Don had a very difficult time helping me make my reservation and had a get help from Cindy. Between the two employees, it took them about 35 minutes to make the reservation. When I showed up to pick up my truck, Don somehow had difficulty making the system work. It took him 45 minutes to process the paperwork. Also my wife got a call from another U-Haul location saying a reservation was made there and they had 2 trucks waiting for me. How did this happen? Not a good experience.Kenn B.
Very professional. Quickest procedure ever to pickup and return the vehicle.Oscar M.
The online check in was terrible. I ended up having to call customer service which took 45 mins for a representative to answer.Sean G.
Very helpful and kind.EDGAR YOVANY C.
Nothing, the customer service from Don was spectacular, great experience!RONALD F.