have the equipment available that was rented.ANN C.
Trailer Rental & Towing in Lexington, SC at On The Run
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lexington, SC 29072
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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The attendant at the pick-up location was very helpful. Our reserved vehicle was not available for pick-up, so he got on the phone with customer service and helped us get another truck. The truck was mostly clean, but there was a half-eaten brownie left in it from the previous user. There was only 3/4 of a tank of gas, when my understanding was that users are expected to fill the tank at drop-off. Overall, there was nothing wrong with the location, but rather the user who checked out improperly and the user who did not drop off the vehicle we originally reserved. As a result, the moving pads we had reserved were not available and while we did receive a refund the change impacted our travel plans.Nikolai W.
Bad serviceDiane M.
My dolly was missing from my rental. I had to stop and buy one for $160.00Jeffery T.
I feel if u haul is advertising with their equipments then there should be a u haul personnel present. Not the gas station counterperson having to call someone on the telephone. No one should have to discuss Buisness in a crowded store. Having to give ones credit card information a cross the telephone in that environment. That is not the way to conduct buisness.Stanley W.
Easy pick up and drop off. No long wait for contract and hook ups.Grady H.
Horrible service. Attendant was too lazy to check in the trailer so he said just put it in the back. Then waited 3 days to 'check it in' and charged me an extra day rental.John G.
Lots of comments about the clerk at the counter handling both store business and checkout of the vehicle but used the on-line reservation process and was out the door in Less than 15 minutes. Great service. Cab had not been swept out but box was clean.Michael H.
We had to unload and load the trailer without any assistance. We have damage from the trailer to our truck because it rolled forward. No one assisted us and there were no cement blocks handy. It was a terrible experience. The convenience store attendant took our information on the back of a cigarette package (I have documentation) and had no information regarding the U-Haul. He had to call someone and put them on the phone with us rather than handle the situation himself.karla J.
The paperwork took a long time because the representative was the only cashier working at the gas station. She was friendly and patient but she was burdened with checking out the other customer's purchases at the register and entering my info into the computer. Checking the truck back is was quick and the representative was also friendly and patient.Carla D.
I rented a 6/12 trailer for thee days, Picked up Friday 4/17/20 to Sunday 4/19/20. I returned the unit Saturday 4/18/20 and I am still being charged for the full three day rental. I will never use Uhaul again.Shane M.
This location was great. However, there was a very inconvenient problem with Uhaul themselves and their reservation system. Our truck was not available at our original location and we were not notified until only minutes before arriving to pick it up. The time lost and mileage to the new location wasn't a consideration to Uhaul corporation at all.Richard V.
We weren't sure it was inside the Shell gas stationAnita R.
This was the 2nd time I used this location to drop off. Both times I had to call back to UHaul to let someone know that I dropped off the unit!! I have a few more trips planned over the next few months and I have to use this location to drop off, Hope it gets betterRobert R.
Easy return very simple great folks!Jesse A.
I called and checked the web to see if location was "open", which it was. I was told that the person was new and had to call someone to take care of things. I dropped off 12/23/19 around 5:30. there was no one there to direct me as to where to drop and I had to call 12/28/19 to make sure my account was clearRobert R.
Very friendly CSR. Last minute moving on Christmas eve. Called a couple other Uhaul shops and no answer. Poor lady was trying to run a store and Uhaul service. She was friendly and helpful.PEGGY S.
I dropped off my U-Haul 3 hours before I had to. Two days later they said that I hadn't returned it. They charged me for another two days. I had to call and argue with the U-Haul company to get my money back. Once they finally realized I did nothing wrong and it was an error on their part they told me it would take three to five business days to get my money back. Do not use this location.George S.
Confirmed pick up location was closed. Called U-Haul 800 number and was directed to another location. Guy had no idea what he was doing. It took an hour to finally get the trailer rented and he said he did not know how to hook up a trailer so I was left to figure it out for myself. Very unsatisfied with the pick up process.James F.
They had to fix all of the screw ups that the pick up location made and handled it perfectlyRobert R.
Fix damaged bumpers, door handles etc b4 renting out. Save customers unnessesary inconveniences. Otherwise, amazing and easily contract modified for much appreciated convenience. Look forward to the next rental. Thank youMichelle E.
The location had no moving blankets available upon arrival. I had to spend 140 dollars to purchase moving blankets from Home Depot. The receptionist was great, she just didn't have the resources to fulfill the order.will K.
This was not the original location that I was going to pick up my truck. At 2:45pm Jam Pac called and said the previous rental person had not brought the truck back yet. They sent to On the Run to pick up a truck.We got there at 3pm.The girl behinde the counter was great BUT she was all by herself to run 3 stores,( the convenience store, the liquor store and U-haul customers). We did not leave that location till 4:25pm because she could not handle all 3 businesses. We just stood there and waited and waited and waited. This was not at all the cashiers fault. There should always be 2 people there if they want to continue to operate 3 different businesses at the same time.Not Satisfied at all.Claude D.
The person at check out did not know how to hook up or check out the trailer. She was the only person working so it took 30+ minutes to check out the trailer. Trailer ended up having a leak and cord connecting lights to truck did not work so we had to get a different one.Carley B.
The rental process took about an hour. The clerk at the store wasn't trained on uhauls, so she had to call someone. After waiting to speak to this person for ~15 minutes, I gave him all of my information over the phone (same info I had given the uhaul rep when I reserved the trailer, then when we were hooking up the trailer, a 3rd person showed up and I had to give him the same information again. One hour total time - I rented here as it was convenient to my house, but won't rent here again.janet N.