I had to sweep out the trailer. The person checking me out couldn't lift the trailer to hitch it up so I had to help and I have a bad back and am not supposed to do stuff like that. Nobody else could help. The location is in an old motel that has been converted into apartments and I could hardly tell it was a Uhaul rental store. Very sketchy looking. I was supposed to pick up the trailer at a different location per my receipt but was sent to this location instead. This was not a very good experience in general.
ICK S
Travel Lodge N52 Apartments
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lincoln, NE 68504
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Facility where the UHaul office was located is absolutely disgusting! Dirty and smelled of smoke and other rancid odors. Employees were unfamiliar with the automated rental system. I had to actually read the screen to the gentleman receiving my return. This is not a good look for Uhaul. Lincoln Nebraska has several well run profession rental locations. This is not one of them. I wont return here.
John ENo one was around.
Edward RStunk soon as you walked n. Kids just sitting around. Didn’t have jack to get trailer off hitch. Was told just to lift it off. Didn’t inspect the trailer.
John TThrough no fault of the very nice people at the U-Haul place. I was at, I got an alert that I could not rent a vehicle until a past account was paid. I called the number that I was given. It was told that my name had been used by someone else, when renting a vehicle. I was unable to rent a vehicle until I paid that account that I had no part of. That is an insane policy! Someone could get anyone’s name and phone number, put them on a U-Haul account, and keep them from ever getting a U-Haul again if they don’t pay someone else’s bill. In addition to that, the wait time was terrible to get to a person and when I did get to a person, he was very rude.
Todd R