Customer service is horrible at this location. Location is run down. They didn't have the appliance dolly o put on my order when I submitted online. The guy was like oh well ain't nothing we can do about that! People don't bring them back so what you want me to do. I tried to do my mobile check on and I couldn't do it so I had to go in. Office smelled bad when I went in.Daniel J.
Talking Tools Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Lithonia, GA 30058
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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We kept having problems with the truckâ€¦ had to call road side service cause hear got stuck. Spent an 1:30min stick in cold. Truck wouldn't crank either. Gear still repeatedly got stuckAshford S.
Everything went perfect picking the truck up even though itwas a little dirty. But the reason for the poor rating is when I returned the truck the employee that checked the truck in tried to charge me for damages and did not discuss anything with me. The pictures he took did not even show any damage. Even the customer service person for Uhaul stated she could not see any damage based on the photos. Not cool to try and mess with someone's money with out even notifying them.Maurice F.
Fast, convenient, informative, great customer service.sonya S.
The vehicle was clean enough but it runs a bit funny, like it's in need of service (tune up or something). Otherwise, the overall experience was great; very friendly and professional staff! Pick up and drop-off were a breeze!Kilo J.