The lady was super nice and funny. Very helpful.
Adam D.
The Storage Mall Lockport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lockport, NY 14094
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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cell service was horrible trying to get the reservation stuff done online. Truck was not cleaned very well. Fuel was left at a quarter tank but that could be how theyre doing stuff now. Overall not a horrible experience, just a little more work than i expected now that we live in times where technology is supposed to make our lives easier. Next rental i may end up just going in person to do it
Matthew M.Fuel needs to be full. I got it at 1/4 tank. Hard to gauge what you used
Jeffery S.The drop off location was not the problem, it was your information at U-Haul when I rented it that created the problem. I picked that location because it said it was open until 7 but it closed at 4. Fortunately, we didn't need to return it until next day but would have liked to have done it earlier. Also, we informed representative of the messy inside and she told us it was probably due for a cleaning. Thanks for giving us a trailer due to be cleaned when there were other choices sitting on the lot.
Randall S.Closing at 4 us unacceptable foe a business the online check in was ridiculous and I had to redo the dame things 3x. There was no appliance dolly in the truck as ordered and paid for. The location at Fort Drum is bit only open weekends but till 7pm. Way better customer service.
Pamela L.