The signage as where to go - horrible. And it felt creepy. I am glad I brought someone else with me. He could not print out the receipt or tell me where I was dropping off the truck. He asked me to pick a location in Guelph - I'm not from Guelph, so how would I know? I just wanted to the closest drop off location, and he could not help me.
SUZANNE L
Sleep Town Mattress Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in London, ON N6E1N9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Picking up through APP was terrible and took 45 min. But, the phone service and the drop off the key was excellent.
Christopher WThe pick up experience in London took over 30 minutes and the person did not seem to know what they were doing. I had provided complete information on the U-Haul reservation site along with uploading my drivers license and it seemed like there was a repeat of entering all this information.
MICHAEL MMy only problem with the checkout was that I chose to left the truck in this location, and I left it there leaving the key with the person in the store. In the next morning I got a message asking me to deliver the truck (that I delivered in the day before) in another location. It wasn't a big deal, but I needed to call and tell what happened. Other point, I was charged for gas, but I left it almost half tank like I got, just a very little difference.
HUGO LOverall I had no issues and was impressed with how easy it was to rent a vehicle.
Anthony D