Verify where to drop off key after hours. We were not able to locate any after hours key return and had to call UHAUL for help. Added too much time to what should have been an easy return. The online return was very easy. Staff at the store was great.
John T
Postal Annex
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Long Beach, CA 90815
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The van says check engine oil soon and it makes it hard to get a picture of the correct fuel level with the odometer reading. Also, renting a van with only a quarter tank of gas is rude. It should be full or at least close. This would also be more helpful in filling it back to the correct amount. Unless, your plan is to have customers overfill so you make more money. If that's your plan then you do you. The where to park the can on return and where to drop the keys was not made clear to me. That would have been nice to know. The black mat on the back of the van is very difficult to sweep. That should be remedied.
Angela DU-Haul moved our pickup location from a 10 min walk to over 5 miles away. This location did not have (and had not in many months) the reserved Dollys and appliance hand truck. I had to BUY my own on moving day losing hours of time. This complaint is about U-Haul not this small business that rented the truck to me. The location staff were awesome.
JOHN GThere was no one available to assist unhooking the trailer.
RONALD ZPacking blankets were not in the truck, but the staff provided them.
JOHN H