Sun visor needs to be securely locked into place, keeps falling in front of the windshield and blocking driver’s view.
Molly P
Big City Auto Body & Towing Service Corp of NY
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Long Island City, NY 11101
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Customer Reviews
- 2.5 Average Customer Rating
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Everything was good except for the customer service at the location. The women at the desk wasn’t kind at all
Tori MFor a small office/building operation, the service was fine. I usually rent from Park Slope U-Haul and they have big vaccuum machines that you put the vans through when you return them - this location had nobody to help clean the vans, so there was dirt and dust and stuff in the van. The location only had street parking. That was my least favorite part - I had to find a parking spot when I returned the van which was a struggle. It was only two blocks of parking, and other residents or workers in the area had already parked there.
Maia BI have returned the vehicle.to.the same.location following the indications.of the.lady at the office. as per her directives after office hours. Parked and.locked the vehicle. Dropping the keys at the box.outside. however despite someone from the same office called.me.this morning to.inquire about the vehicle and.explained the vehicle was parked right outside the UHAUL.site keeps.me.as user of the vehicle after two days. And keeps charging me..
Victor HReceptionist woman talked but never listened. I pay for rental van services not a self centered operator who act like every customer is dumb. She might got a bad life but not my responsibility to ear a bad experience in customer service. Other than that van and equipment is in a perfect condition.
Ittithep T