The U-haul website was down when I wanted to pick up my van and had to wait an hour outside the store. The office had a few very strongly worded political notes and signs that was made the experience more uncomfortable. However, the van itself was great and rode smoothly.
Naomi B
Big City Auto Body & Towing Service Corp of NY
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Long Island City, NY 11101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Terrible customer experience. Front desk lady is a nightmare
Juan CI have never seen such an attitude in my life from a front desk employee. The older lady who was handling the paperwork had no manners at all. If they have cameras, they can review them and see how everything was handled. On top of that, the price they charged me was way too expensive. My recommendation is to go directly to the main U-Haul location because they will charge you triple the cost here.
Jeanette GI dropped off my uhaul on satturday it was due on on sunday they were closed and on monday they charged me 2 extra days.
Christopher LNot ideal location for drop-off, limited parking.
Timothy C