Trailer Rental & Towing in Longview, TX at Lock Box East
(U-Haul Neighborhood Dealer)

190 reviews

1700 E Marshall Ave   Longview, TX 75601
(Eastman Rd)

(903) 758-7437

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(903) 758-7437

1700 E Marshall Ave
Longview, TX 75601
(Eastman Rd)

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Longview, TX 75601

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

190 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
4.0

Cod babe used some help disco necting the trailer.

VERNER R. 
Rating:
5.0

Very friendly staff

Nemuel O. 
Rating:
2.0

Make sure the mileage on the vehicle is right to avoid problems.

Charlene H. 
Rating:
5.0

Key Box wasn't mark, so I had to guess and try different boxes with code till got right box! 3 boxes were labeled, then the rest blank? Easy Fix!!!

Kareyn G. 
Rating:
5.0

Nothings

Janey M. 
Rating:
3.0

Had to wait to check back in as no one was in the office during business hours Reserved two dollies they don't have any at that location.

Lee H. 
Rating:
3.0

I booked my rental online, the employee did not understand the payment situation and tried to charge me more. It's a good thing that I knew how to hook up the trailer because she had no idea how to do it!

JAMIE F. 
Rating:
1.0

I would not reccommend U-HAUL at all. Made a reservation to pick up at 8:00 and the store didn't even open until 9! Then they said my rate was weekday and not weekend rate WELL that's what my confirmation stated- if you have any other moving options; PLEASE USE SOMETHING OTHER THAN U-HAUL ; finally left town at 9:15! Moving is stressful enough but when you add incompetence to that ; it's even more stressful; I'll choose some other service next time!

Larry W. 
Rating:
4.0

Was a bit confused when I was told I didn't check out online when returning the u haul. I wasn't told I had to sign in or log in to check in. I was just told to drop the van back before three pm and put the key in the drop box

Mark M. 
Rating:
5.0

My Overall experience was very friendly and professional! Thank you so much, and keep up the good work.

AVA M. 
Rating:
5.0

Fast and efficient check out and great customer service today.

ANNETTE C. 
Rating:
5.0

Nothing

CLEORNIS F. 
Rating:
5.0

Hi! Please warn the customer that there will be several questions sad proof required upon returning. I drove to the drop box and back to the truck for new pics like 3 times because I was unaware the questions kept coming requiring pics. Also if someone doesn't have a phone or smart phone they wouldn't be able to do this. Otherwise great service!

Christina S. 
Rating:
3.0

Some of the uhaul locations need to be a little more educated in the system. They had us running in different directions and in had ro cancel reservation and make new one due to .90 shitt on my card

Kenneth W. 
Rating:
3.0

The place wasn't the problem or was uhaul that inconvenience the whole time that put my behind 2 hours

Akasha W. 
Rating:
4.0

U-Haul representatives were very unorganized and sent me to multiple locations to pick up my truck, to find that it was ultimately at the first location and still the wrong size truck. Very stressful and time consuming, in which we did not have.

Austin G. 
Rating:
5.0

all was perfect, easy drop off

Todd Z. 
Rating:
3.0

Let uhaul know they a truck when they come in to work the next day so that the order can be closed.

Rosiella C. 
Rating:
5.0

The employees where I picked up the truck were very nice and helpful. However, my pick up location was changed without my knowledge so I went to the original place first. For my drop off location, I was sent by you employee to a place that was no longer in business. I took the truck to the nearest town for drop off and it was a hassle to drop it off there. I was going to be charged for taking it to a different drop off. Your employees need to get it together with these issues I've mentioned

Eileen M. 
Rating:
4.0

Very good staff. At times understaffed due to busy customer use at times

Anderus B. 
Rating:
5.0

Cheyenne was the person who handled my pick up. He was very friendly, helpful and professional. He made sure that i understood everything and he was very efficient.

Sherrie G. 
Rating:
1.0

Very rude. Double charged me

Kirk M. 
Rating:
4.0

This location was the location I said the trailer would be dropped off at online when the trailer was reserved. It was dropped off her almost 12 hours before my return time. However the next day I was contacted by a totally different UHaul place asking where their trailer was. Total disorganization!

Joe V. 
Rating:
1.0

I was there almost 2 hours, i left double charged amd without a dolly that i paid for. Horrible experience

renicker P. 
Rating:
1.0

Charged 32 dollars when I only put 4 miles on the truck. IT IS A TOTAL AND COMPLETE RIP-OFF OF CRIMINAL PROPORTIONS. WILL NEVER USE U-HAUL AGAIN AS IT IS A CRIMINAL ENTERPRISE!

Gary S. 
No reviews have been submitted for this location.

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