Customer service was excellentTina M.
Lock Box East
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Longview, TX 75601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Very nice people. Helped remove trailer in rain.Donald F.
Very rude person who really did not want to assist me.Eileen M.
My issue isn't with this location or the original location I reserved the truck at, which was the Kilgore Muffler location. I have a big issue with over reserving these trucks that aren't on the lot. I reserved a 26' box truck and was forced to pick up a 20' box truck because nothing else was available. After having this issue, I couldn't move my home in one load, I had to make multiple 8 hour trips while driving in the rain and had to rent a trailer to finish the job. In all it probably cost me an additional $450 in fuel and other expenses. I find this unacceptable and I'm extremely unhappy with the scheduling system. These issues will definitely keep me from using uhaul in the future.Logan F.
The employee would not help me at all leaving a small woman to maneuver and unhook the trailer alone. I had trouble because of my size and nobody at uhaul did anything to help.Amanda W.