Excellent and Friendly service!!DEAN L.
Trailer Rental & Towing in Louisville, CO at Dillon Road Storage LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Louisville, CO 80027
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They didn't have the blankets I ordered in already so I had to drive all the way back to get them. They also tried to charge me for them again.Yisrael L.
The equipment was clean, and the place we picked the truck up from was helpful, friendly, and even gave us a hand truck early so we could stage our furniture in the garage. They were phenomenal! As far as equipment, on our trip from Colorado to Wichita ks, we spent several hundred miles in the rain. The cab of the truck leaked like a sieve and a lot of water drenched us for hours, soaking us and the seats in very cold water. Water also got into the main truck body and many of our boxes (and important documents) were destroyed. The truck also had trouble running in the rain, and even died at one point and we had to pull off the highway when the engine stopped. The place we dropped the truck off was not helpful and simply said they would let the 3rd party maintainer know there was an issue.Andrew O.
As I moved in the rain the mothers attic was leaking and all the boxes I the attic and two of my mattress got wet due to the leak. Not something you expect when using an enclosed truck.MATTHEW Y.
The customer service level at Dillon Storage is remarkably great! Both employees were very helpful and had a great attitude. I am always thankful for those who work so early on a weekend (a holiday weekend as well) and are so friendly & positive. Dillon Storage has great trucks - mine was especially clean and well maintained. Thanks!!JASON W.
Friendly and helpful. Fair price. Thank you.Shawn B.
This was an excellent experience. Service at the facility was friendly, helpful, and prompt. The web interface was great, made everything convenient and easy. Equipment was perfect. Only thing that would have been nice would have been an email on the day of return with return instructionsTom H.
It all was good. Staff was pleasant to deal with. Paperwork and Trailer Hookup was smooth and quick.Larry M.
This location was fine. My issues are with the "return by phone" process. The return link and accessing my reservation through a mobile web interface wouldn't work. I tried four different browsers and none would "find my location". I had to download the U-Haul app, which was only marginally better, but finally enabled me to "return my rental". This particular U-Haul location had poor cell reception for my carrier, which further complicated and protracted the return process. It should not take 20+ minutes to return a rental.Laura P.
Clean up corporate headquarters to make their jobs easier.MIREK M.
Better notify the customer if equipment will be picked up at a different location.Ben H.
There were already 2 very large uhaul trucks parked at this location when we dropped off. It took us nearly 30 minutes of maneuvering to get our truck parked there as well.Gregory J.
Kelley has great customer service.Emily W.
Not many trailer in northern CO. Thanks for having one available.Russell J.
We did an after hours drop off. Online process was easy and we were done within 15 min.Jeremiah C.
Not much space for after hours drop off, Internet connection was poor and took extra time or self check in process.Jennifer W.
Trknowledgeable. On time with supplies loaded just as requested. Office staff was friendly and knowledgable. I strongly recommend this Uhaul location.Mark L.
Great experience! Easy to rent and the staff at this location are very friendly!Rebecca K.
Provide better customer service throughout. First off, reservations don't mean a damn thing and there is little motivation to help rectify issues. There was no attempt to go above and beyond to help when reserving a truck and towing equipment was not available. It took constant and continued badgering to get equipment lined up after several of my reservations were canceled by the company. Add this to the constant waiting on hold for hours upon hours to speak with someone Then, once I arrived at my destination, the truck was stolen and again, I was on hold for hours and passed back and forth between departments with really no sense of urgency to help me out or communication on what I needed to do let alone providing any help. It took me calling and calling to eventually find a rep, Stephen, whom actually helped do something about my problems and issues. Aside from Stephen calling about the equipment, not one person, manager or otherwise, contacted me to check in or help recover the vehicle or help me in any way.Jeremy K.
Excellent Customer ServiceKimberly F.
The woman who helped us was super friendlyErik B.
Return was fast and easy!Jonathan L.
A little disappointed in the condition of the truck. It was a truck that has been in the fleet for a while. High mileage and the exterior of the truck had quite a few dings in it. The truck did work fine for my short move.Stanley Y.
Everyone was very friendly and helpful. The storage location was busy that day and I felt like I got outstanding service. Highly recommended!GERALD R.