Something was wrong with the U-Haul for one. Another thing when we got to the location it was raining,We had to stay outside and process the rental truck. Also it was unusual to do things the way they’ve done it. I almost thought it was a scam. The truck head a little above empty in gas which I know it will be that because people probably barely rent from that location.. The truck felt like it was slipping with the transmission. It felt like it couldn’t catch grip every time I turned it slid in, so I had to open the passenger door from the inside I really never knew everything that was going on with it until I started moving but I know that I had to get things done so we continue to get things done at a slow pace, which result in me being late taking the truck back. I did notify them of the truck to try to see if they could get someone to come and get it, but they said that I would have to return it so I waited until my husband got home to return the train.
RONNEKA T
Mr Goodtech
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40216
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I never had this vehicle It was reported stolen it was stolen it was stolen I don't have it I don't owe you You have insurance not my problem I did what you advised I followed all protocol
Jessica RNothing you were what customer Exceptional service looks like
VALENE Jnothing everything was perfect everybody was polite
TIFFANIE CI like it and we be back
ANGELA O