The lady that was cleaning the cars was great but the truck was dirty and smelled terrible. It’s was also very hard to use the app.
Darnea W
Showroom Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison, AL 35757
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I couldn't even get on the site to take my pictures for my ID. The lady or the owner there had to do it for me and everything took time. So that left me behind which I didn't get the truck at the time that I was supposed to. So that put me behind and getting back about a 40 minutes late and then I would charge for it. If you're going to charge people for being late because of your system is not working and allowing people to have time to input it because I didn't know that's a no hands-on location. So then I got charged because of that. You guys are a scammers and worthless and I'm tired of U-Haul. You say you're cheaper than the other ones but you know what it's really showing it because you get what you pay for. And I have used you guys for a long time and is just getting worse and worse and I'm getting scammed more more. I have that truck clean and filled up like I was supposed to and then I had to take all those stupid pictures when I pulled up. And then I was still overcharged. I even called the lady up and she said I shouldn't be and you guys lied. Look it up I did call.
Sonya HDropped off trailer after hours / Sunday. No one was there to work with on dropping off rental. But, then Uhaul app was very easy to use.
STEVEN MI was very pleased with my service.
Roslyn SVery good service
Phyllis P