There was nothing wrong with the pick up or drop off locations. The problem lies with corporate. I ordered the trailer a month ahead of pick up. Checked my reservations several times and it was fine. The day before pick up I got an email stating my reservation was ready for pick up in Roane Oak, AL. My pick up location was in Ohio. I was able to get the trailer in Ohio but not at my original location. It took several calls, transfers and time to get it straightened out. The drop off location was also changed which took me out of my way to return. Not pleased with the hassle and trouble with this reservation.
Tracy C
Motorcar Resource
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marion, OH 43302
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Super easy drop off. Thank you
Richard RVery personal, clean, easy
Debra PThe guy that helped us was very nice this is the place I would go if I needed a u haul again thank you.
Robin Fwas charged for gas when I literally turned it in with more gas then it had definitely not impressed damn near a scam
matthew m