Ensure billing is accurate. I informed the associate I would return the truck within 24 hours (1day) but I was charged for 2 days.
KATHWERIN W
Global Preowned Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Martinsburg, WV 25404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It was contactless drop off, so never really dealt with anyone at the site which I like because I can certainly drop these off. Take pictures and leave in five minutes without having to deal with someone.
Jason SKeep doing what they are doing. There are locations closer to me however this location ALWAYS has the rental I'm looking for. The owner is friendly and very helpfull.
Robert BTruck we initially received was not cleaned, there was a bed frame still inside of it that we had to bring back ti dispose of. Then once we got back after that trip the loading ramp would not lock into place the mechanism was broken. Which resulted in us having to go back again to get a new truck. Thankfully second truck was in good repair, but took up about 3 hours of our morning between driving back and forth, unloading other people’s trash, getting new truck and then finally getting new truck. Nothing was compensated time or miles.
CHARLES MNothing
dennis g