Wish someone would have to me I would not be rembursed for the any extra fuel I put in it. I am out at least $30.00. Lesson learned.Linda C.
Trailer Rental & Towing in Massillon, OH at U-Haul at Lincoln Way East
Massillon, OH 44646
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Massillon, OH 44646
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It's a matter of space but for this particular location there was nowhere to park my car while getting the uhaul which I did not know until after I had gotten there (perhaps a disclaimer for the different locations as I booked through the website)Timothy S.
Bring truck out from parking spot for us. Other than that this was a great experience. The rep at this location was very friendly and beyond courteous. Sure was an excellent representation for your company. I'm really sorry we didn't get her name.Marcia K.
It was great . I used the truck to get some lumber. My boy enjoyed riding back in the truck.Russell B.
The lady here was really nice. Much better than my pickup location.CARLITA L.
The manager was very pleasant!Tiffiny C.
Jordan is Awesome !! Everything is Always Superb.Daniel B.
Very fast and efficient serviceRex K.
It would've been nice to have the ice scraped off of the windshield so that I didn't have to go get my own ice scrape and attempt it. I'm short and I couldn't reach the whole windshield.MELISSA P.
I find it absolutely ridiculous that I had to drop off my uhaul rental to the same exact location I picked it up at.. so therefore I was charged over $80 instead of the actual $60 that I rented for less than 8 hours. Penske doesn't do this sort of thing to their customers and let's them drop their trucks off at any sort of location nearest. I will never use uhaul ever again and I will be going to Penske from now on.Jeremy C.
all went well agent was polite and professionaltimothy H.
Excellent service, staff was very friendly and helpful!Timothy E.
The staff is so kind and efficient. I always feel welcome when I use this location on Lincoln way in Canton, OhioAmy L.
Be up front about all costs. 19.95 is less than a third of what I had to pay.Misty S.
The original place I was sent to pick up the truck did not have the truck I reserved. I do not understand why it is possible to reserve a truck that does not exist. We had to go an extra 30 minutes out of our way, on top of an hour that we had already drive to find the truck. This was unacceptable.Aaron D.
50.00 was charged to my card for an unknown reason I put the gas back where it was supposed to be and on time so their shouldn't of been a reason for thatJeremy J.
Well...trucks are getting old and rusty so dont really feel too secure driving them.John C.
Listen when someone tells you why something happened and don't lie in reports. I told what happened to the windshield. And it wasn't my fault so how is that my faultSamantha G.
Wonderful customer service! Super friendly, will definitely be a returning customerelizabeth R.
Do not place trucks into service that do not have working horns, oil pressure gauges, and oil fill idiot lights - Had this not simply been a local move, I would have refused the truck based upon the lack of a working oil pressure gauge - when asked, the employees at the renting location indicated that the truck had been like this for many months and not to worry .... Then, to find out 1 mile down the road that the horn was not functional when someone pulled out right in front of me, not a good feeling, and based upon these two failed pieces of critical equipment, this truck should never have been on the road.Kevin G.
Everyone was great. I will be back...thanks is for everythingRaymond K.
This location seemed extremely unsafe, it's located in a part of Youngstown that you would be afraid to get out of your car. Maybe you should consider changing locations so people feel more comfortable going to that store. That's why the equipment was booked for the Belmont location rather than mahoning, but still I ended up having to go to thereANDREW F.
I was told to pick up trailer at one location. I showed up and they didn't have it. I had to travel 30 minutes in the wrong direction to get my trailer.aaron J.
I went to pick up my 10 foot truck, only to be told that I could not leave my car parked there. Had to delay my moving team while I made arrangements to take my car somewhere and get dropped back off. There should have been a BOLD Notification on the online reservation Area about this. There was another customer picking up at the same time I was, that was also inconvenienced because he was not aware of this either. Totally ridiculous, especially when I returned my truck, I discovered that for pick up trucks and cargo vans, THOSE CUSTOMERS ARE PERMITTED TO LEAVE THEIR VEHICLES. How is that fair ??? I WILL NOT be recommending this location to any of my friends or family.Donna D.