There is a list of things that I was displeased with; - I was told that I would pick up the truck in West Babylon. The day before the rental they told me to go to Mastic Beach (35 miles away) -when I got there, I found out that it is a deli/U-Haul terminal. -the guy would help me/make sandwiches, help me/make sandwiches. This went on for 45 min -there were a lot of questionable people hanging around the store. A fist fight actually broke out. I did not feel safe. -I rented 12 moving blankets. When I got home, I realized that they were soaking wet. I could not use them. I am going to make some calls. I expect to be reimbursed for the price of the blanket rental. I would NEVER recommend U-Haul to anyone I know.
EDWARD A
Handy Pantry Of Mastic
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mastic Beach, NY 11951
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- 4.5 Average Customer Rating
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When I arrived to pick up the truck, I was told I had to wait while they took care of their Deli customers. When I returned the truck, I was told that I had to wait for them to take care of their deli customers. The impression I had was that I was not a customer. I had to wait around for someone to free up from making sandwiches. They sold have a separate employee that worked wit the truck rental aspects of their business. Or at least, treat their rental customers as if they were also customers. Not ignore them as if they had no other choice but to wait.
FEDERICO JLo aria siempre
MARIO BNeed a bigger parking lot
DESIRA MThey were friendly and helpful.
Thomas R