Dropped off early but they wouldn’t give me a receipt. They said that they will check the truck after closing hours. But no one was in the shop and the lady just sat behind the counter eating her sandwich. Therefore, I had no idea what I would be charged extra for until that evening or the next day. I called customer service and was told that I needed to call the area’s scheduler. They did nothing about it.
Giuseppe M
Lake Erie Lawn & Garden
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mentor, OH 44060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Worst facility I have ever picked up equipment at. Truck was FILTHY on the inside.
Randall SPeople make a difference and once again the location has an attribute and that is the people who run it...Great Service...
Ricky JThe person who helped me was beyond helpful. It was a great experience. This is my second time using this location and I would recommend it very highly.
DEBRA SThe managers were very courteous and knowledgeable. It's refreshing to receive customer service with people skills, making you feel comfortable and confident. Renting and returning the truck was very smooth transaction. Thanks.
Betty M