Desk person was rude and the equipment had not been maintained - almost impossible to turn the crank to raise the trailer tongue. I later sprayed it with silicone spray and it was fine - 2 minutes on their part would have made a major difference to the customer. Will never rent from there again.CHARLES H.
Trailer Rental & Towing in Meridianville, AL at Rocket City Storage
(U-Haul Neighborhood Dealer)
Meridianville, AL 35759
Services at this Location:
- Mon-Fri: 9:30 am - 5:30 pm
- Sat: 8 am - 4:30 pm
- Sun: 9 am - 1 pm
Special Operating Hours
- 7/4/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Meridianville, AL 35759
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Charged me for gas and they had the wrong information.Barry C.
Had a reservation to pick up one mile from my house the evening before pick up was moved to a place ten miles from my house so that alone added to the price before I even picked it upSCOTT K.
I refilled the truck back to its original gas reading at departure. Then was charged 23 dollars saying it wasn't back to where it was, I have never like uhaul because of this but figured I would give them a second chance and was charged again, so in total with the 50 I spent filling the truck back up I was charged over 300 dollars, I will never rent from there again. And the customer service lady was rude, when I did the online reservation I needed a dolly, furniture pads, and a tv box, I get there and she was charging me for a furniture dolly and two bags of pads, plus the dolly so we had to fix that and then by that time I wasn't in the mood to even ask about the tv box,SHANNON B.
I think the two ladies at Rocket City Mini Storage did an excellent job of explaining everything that needed to be done when picking up and returning the truck I used. Excellent service!ROBERT C.
The associate that helped me was very nice and professional.MICHAEL M.
Great experience.Walter R.
Offer coupons for next useAudra O.
Only problem I encountered was returning the truck after hours. I went to my order number, signed in, and followed all instructions with allowing location to be verified. After 15 minutes on hold with customer care (as I sat in the parking lot after parking the truck), and multiple times getting â€œwe cannot verify your locationâ€ on uhaul.com I downloaded the uhaul app. That was amazing as it was extremely quick and easy. 3-5 min tops. Although I do know when picking up the truck there were internet issues so maybe that was the issue. Overall very pleased with Rocket City Storage and staff on 5/1/21 was amazing. Would def recommend!Todd P.
Trailer was ready and price was as promised. Service was prompt and courteous.Thomas H.
I have 2 storage units here.JOYCE P.
Keep doing exactly what you're doing now-giving excellent customer service!VERONICA A.
This was not our first choice. we had rented a truck from the University Drive location and once we arrived were told they had no trucks. they routed us to the Meridianville location and everything was fine from there. next time, i will make sure to call the location and not use the website to order.Tina B.
Dropped off after hoursMARY C.
I'm glad it didn't rain. The wipers where in terrible shape. The driver side wiper had a huge piece missing which left a 4 inch wide missed section directly in the view of the driver. The truck had 130k miles on it and it definitely rode like it. At the end of the day, it got the job done.Jeremy J.
No issues at all. Friendly staff, easy return.BROCK B.
Theresa gave us excellent customer service!!KRISTINA F.
Theresa was WONDERFUL !!! So nice to get great customer service when you are right in the middle of a move. She went above and beyond! Thank youðŸ’œKRISTINA F.
Laura did a great job in helping me with my options and I got just what I needed.TORIANO A.
Everyone was very professional and courteous. The eqipment was very well maintained.MARLON H.
You are doing everything right!!!Jerry H.
She was very nice, and very intentional. Made sure everything was great. Customer service was A+. I don't plan on moving anytime soon lol, but anyone I know I'll be sure to send them there.William H.
Nothing... it was GREAT!ROBERT B.
The trailer I rented was filthy inside and out. I literally had to clean it inside and out before I could pack it. There were other clean ones on the lot but she gave us the dirty one. When we got to our location and unpacked we discovered that the trailer leaks some of our belongings were wet and had to be dryed and some of our electrical appliances are probably destroyed.ERIC A.