Only problem I encountered was returning the truck after hours. I went to my order number, signed in, and followed all instructions with allowing location to be verified. After 15 minutes on hold with customer care (as I sat in the parking lot after parking the truck), and multiple times getting â€œwe cannot verify your locationâ€ on uhaul.com I downloaded the uhaul app. That was amazing as it was extremely quick and easy. 3-5 min tops. Although I do know when picking up the truck there were internet issues so maybe that was the issue. Overall very pleased with Rocket City Storage and staff on 5/1/21 was amazing. Would def recommend!Todd P.
Moving Truck Rental in Meridianville, AL at Rocket City Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Meridianville, AL 35759
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Trailer was ready and price was as promised. Service was prompt and courteous.Thomas H.
I have 2 storage units here.JOYCE P.
Keep doing exactly what you're doing now-giving excellent customer service!VERONICA A.
This was not our first choice. we had rented a truck from the University Drive location and once we arrived were told they had no trucks. they routed us to the Meridianville location and everything was fine from there. next time, i will make sure to call the location and not use the website to order.Tina B.
Dropped off after hoursMARY C.
I'm glad it didn't rain. The wipers where in terrible shape. The driver side wiper had a huge piece missing which left a 4 inch wide missed section directly in the view of the driver. The truck had 130k miles on it and it definitely rode like it. At the end of the day, it got the job done.Jeremy J.
No issues at all. Friendly staff, easy return.BROCK B.
Theresa gave us excellent customer service!!KRISTINA F.
Theresa was WONDERFUL !!! So nice to get great customer service when you are right in the middle of a move. She went above and beyond! Thank youðŸ’œKRISTINA F.
Laura did a great job in helping me with my options and I got just what I needed.TORIANO A.
Everyone was very professional and courteous. The eqipment was very well maintained.MARLON H.
You are doing everything right!!!Jerry H.
She was very nice, and very intentional. Made sure everything was great. Customer service was A+. I don't plan on moving anytime soon lol, but anyone I know I'll be sure to send them there.William H.
Nothing... it was GREAT!ROBERT B.
The trailer I rented was filthy inside and out. I literally had to clean it inside and out before I could pack it. There were other clean ones on the lot but she gave us the dirty one. When we got to our location and unpacked we discovered that the trailer leaks some of our belongings were wet and had to be dryed and some of our electrical appliances are probably destroyed.ERIC A.
I was pleased with the service.Robert B.
I was in a bind after U Haul originally sent me to a closed location. I saw this location on the way to my original site and went there. The woman was so helpful and was able to get the reservation changed and I was on my way. Excellent rental location that will be my preferred spot for future rentals.THOMAS K.
Employees were extremely courteous and helpful. Best Uhaul store ever.Kenneth I.
Would prefer equipment availability was closer to residence.CHARLES L.
The original pickup location did not have the truck we ordered. We had to go to another location but they compted us with additional mileage and an extra day.Jeffrey M.
Excellent customer service is a given at this location.JERRY H.
Check engine light was on in rental and the person who rented it to me had stated that it just came out the shop. So I was worried the entire time it would break down but I didn't have time to go back in and change anything. Also it was pouring rain the the windshield wipers were so bad I couldn't see anything. I was also billed wrong.LYDIA Y.
Online offering Default selection for insurance coverage left no option to deselect insurance coverage. Had to deselect it once it was added to cart. In the end I was charged for insurance i did not want. I added to comments upon return but no one contacted me to reverse chargesChris J.