Got good customer service
Ronald M
Sunbury Country Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midway, GA 31320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Your system worked well for my need
Gerald WWe arrived at the location to pick up the 5x8 trailer and realized it was too small for our needs. We didn't take it and alerted the attendant and drove to another location to collect a 6x12 trailer. This was on May 8th. As of yesterday, May 22, it is still a problem. They just refunded a portion of the rental. Why? Getting anyone to answer at the location is ridiculous and getting anyone to answer and stay on the line at U-haul customer service is even worse. Terrible experience.
John JI cleaned out the back of the truck and the only perss ad on there when I turned it in didn’t speak much English she said it was all ok then when I got the final invoice they charged me $25 for cleaning after using uhaul several times I thought was a little picky it is $only $25 but it will make a difference in where I rent next time thank you
DAN RThe location is very far out and they didn’t have all the supplies that I needed. Worst part is I hired movers, through U-Haul, and they were ready to work but because the store didn’t have all the supplies I requested plus didn’t receive any notification prior to my arrival so I could alter my planning such as going to Lowe’s l, Home Depot. Thus, the limited amount of supplies delayed our completion time because we had to make serval movements in the truck (which increased mileage and gas usage) just to make sure nothing was damaged.
Ryan W