Vehicle inside was extremely dirty. Vehicle maintenance is terrible to the point I was even afraid to drive it. Vehicle kept jerking and the check engine light been on the entire duration of my trip
Malcolm Q
Acorn Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Minneapolis, MN 55418
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Customer Reviews
- 4.5 Average Customer Rating
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I WAS PROMISED WITH MY COPORATE ACCOUNT $75 FREE MILES BUT THE INVOICE HAS ME PAYING $1.39 PER MILES. WE WENT 68 MILES
Thomas CI have most likely been defrauded from this location because of a cleaning fee. There are a lot of bad reviews for this location and I had called u-haul twice for a refund of the cleaning fee that didn’t happen and no one really did anything yet. I am in contact with the representative named Lisa M.
ILYA SThe Agent who helped with the pickup of the truck was very professional and did fine. I took numerous photos of the truck as the agent told me- in front of several other customers that there was damage which had occurred before the last customer had dropped it off. I was also told the gas was below where it was supposed to be. I photographed that IN THE APP. as well as on my phone. I then went back - because the app would not accept the mileage adjustment nor the gas level. The gal who was running the Saturday office, first was swamped. and second told me I would get an email with the status updates. I DID NOT. Because My camera is time and date stamped, I can prove that the images were taken before I left the lot. UHAUL just charged me 107 dollars for GAS.!!! WHEN I RETURNED IT WITH MORE THAN WHAT I LEFT WITH!!!
Timothy BVery good.
RICHARD G