My uhaul reservation was confirmed but when I we t to the location they said there is no ubaul and dire ted me to this location. When this location gave me the uhaul and it was full of ants and it all got into my body. Then they gave another bigger truck. It was so inconvenient and the overall experience was so BAD.
Rajesh K
Sunshine Self Storage Miramar
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Miramar, FL 33025
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This review is not directed at Sunshine Rental – they were professional and courteous. My complaint is squarely with U-Haul. We had a confirmed reservation for a 28’ truck. The day before our scheduled pickup, I called U-Haul to reconfirm – only to be told they had no truck and could not honor the reservation. No explanation. No solution. Just a shrug. Because of this, we wasted an entire day transporting a personal vehicle to the site to coordinate the one-way rental—only to be left scrambling at the last minute. We were forced to find an alternative with virtually no time, and thankfully Penske came through for us (although their rental was round-trip only, costing us even more time and money). When we picked up the Penske truck, their staff summed it up perfectly: “U-Haul is our best advertising.” Apparently, this kind of failure is routine with U-Haul. Unreliable. Unapologetic. Unprofessional. I would never trust U-Haul again for a move, large or small.
TRAVIS EI booked a truck at one location. Then I was told to pick up the truck at another location. I received the update email 31 minutes after the pick up time. Then I was told no blankets available after booking 2 dozen. The worst experience on a day moving into my new home.
Anthony MThe location was great. Truck was clean. Check in and out were very easy and quick. Look into the movers you advertise. This most recent move they called me 5 minutes before they were supposed to show up and said they weren’t coming leaving me to move a townhouse of furniture by myself. Extremely unprofessional. The previous move I did I hired movers that broke my 4,000USD TV then lied to their boss saying it was already broken. Their boss then took their side and blocked my phone number. Screen these people before you advertise them.
JORDAN PThe truck was very dirty. The brakes failed.
Rafael C