This location has marked down the wrong mileage and I have been overcharged. They are difficult to be in communication with as well. When I finally was able to speak to a manager, they acknowledged the error but claim they can not update my account because the U-Haul website was down. This location is unprofessional and my experience has been miserable.
NICHOLAS S.
Trailer Rental & Towing in Miramar, FL at Sunshine Self Storage Miramar
(U-Haul Neighborhood Dealer)
11800 Miramar Pkwy
Miramar,
FL
33025
Contact Us
11800 Miramar PkwyMiramar, FL 33025
Services at this Location:
Location Hours
- Mon-Sat: 9 am - 5 pm
- Sun: Closed
- habla español
One-Way and In-Town Local Rentals in Miramar, FL 33025
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
2 days rental $188.00 complete rip off $35.00 for less of a quarter tank
NIROL P.- Rating:
- 3.0
I book the rental online. I included 2 dolly. When I went to pick up the truck, the person in charge never showed me the inside of the truck, which was weird. When I got home to start loading, there were no dolly, then I called the rental location and they told me they are short of those items. I believed the person in charge should told that before.
Nelson R.- Rating:
- 1.0
Be careful with this company. They are thiefs. I barely drove 8 miles and they charged me $99.00.
Beatriz V.- Rating:
- 1.0
worst experience of my life. Rep on the phone was very rude
Kevin D.- Rating:
- 4.0
The 10 foot truck has no ramp and the person I spoke to didn't told me that the 10 foot truck doesn't come with ramp, so I'm have a hard time putting all my stuff in the truck. They should tell their customer about the sizes of the truck that comes with the ramp but they did not. This customer service is not good because the client don't have any idea what type of truck comes with ramp. They are not knowledgeable of what their doing.
martin C.- Rating:
- 1.0
They charged me for a one way rental twice. I need someone to call me please so we can fix it. 407-716-8748
Sidney G.- Rating:
- 5.0
The staff was very nice and helpful.
Miguel R.- Rating:
- 5.0
Location staff was very helpful. Customer service (chat) staff were very attentive and helpful, made my move significantly easier. Would defnitely recommend.
Enrique H.- Rating:
- 4.0
I can't think of anything. Everything went great.
Ramon M.- Rating:
- 5.0
The manager Camilla was very nice to me at the sunshine self storage I left a item. In the truck and. She call me to inform me she took it out and when am ready I can come pick it up at the office at my convenience she went above and beyond thank you Camilla
StaceyAnn L.- Rating:
- 5.0
I actually loved the process of pick up
Dara C.- Rating:
- 5.0
The van was so dirty on the outside. Windsheild washer was empty. Had to stop and clean the wind shield by hand. The steering was very loose with way to much play for a van with only 6500 miles on it. Intetior had a foul smell. All and all, very nice couple running the place. But with only 2 people there service is very slow when they have a few customers there.
Anthony L.- Rating:
- 5.0
Staff was professional and knowledgeable!
LATETRA L.- Rating:
- 5.0
Get newer trucks.
Alrick S.- Rating:
- 5.0
Truck was clean and the overall experience was good.
David P.- Rating:
- 1.0
Do better
Alejandro C.- Rating:
- 5.0
Excellent customer service, cleanliness and great equipment
Rocio D.- Rating:
- 2.0
I had to walk quarter mile for my truck, and it was not the easiest to find which truck was mine. Truck floor was dirty and full of glitter; many of my cargo got covered with glitter
harry G.- Rating:
- 1.0
PROBLEM WITH THE AMOUNT OF MONEY THEY CHARGE ME I USED THE TRUCK FOR 1 HOUR DROP THE KEY IN THE BOX THEY CHARGE ME FOR 3 DAYS I WILL GO TO THE OFFICE OR CALL AS SOON IS POSSIBLE to get my money back
Jorge E.- Rating:
- 4.0
none
Luis V.- Rating:
- 5.0
Excellent customer service I will recommend to anyone in need of this service !!!!
sergio M.- Rating:
- 1.0
It took over an hour just to get a truck even though I put a request with all my information for that location online already. When I got to the location, 2 people at the counter were trying to process my order with no success. It took them about an hour to figure it out. Finally, after he figured it out, he was going to offer me a truck with low air tire pressure and told me how there is a sensor issue with the truck about the low tire. I told him I don't think it's a sensor issue, there clearly is low pressure on the tire. So then he went to try to get me a new truck, which took another 10+ minutes. He told me I can return the keys after hours without any problems, just drop the key and the box. So I took the truck and returned it later on that same day. Put the key in the box like I was told to do. But unfortunately, I was charged for 2 days instead of 1 day. I then spoke to someone on the phone which they hung up on me, then I spoke to someone else who actually helped me and sent me back the proper refund. So overall, the whole process that I just went through was very not pleasant or easy.
Eliran B.- Rating:
- 5.0
Excellent customer service
LISA W.- Rating:
- 4.0
The truck had gravel n dirt, I had to lay down comforters on the floor not to get my furniture dirty. The location was good but you lose a mile driving in the back to get the truck and bringing it back. Took 5-10 mins to do return, it's a process, got soaked. Disputing charges for cleaning fee since I returned the truck the way I received it. I had to sweep some of the dirt. Going through a 72 hour review process for uhaul manager to call me back.
Dezerine M.