I got screwed on gas, I put half tank back in it when I returned it $42, then they added another $40 for fuel, so I paid over $80 in gas to drive 71 miles.. never againJOANIE N.
Trailer Rental & Towing in Muncie, IN at Floors Doors & More
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Muncie, IN 47302
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The return app did not work for me. I stopped by this location the next day and they provided me with excellent service in logging in the returned vehicle.CURTIS W.
The person who took the order did promise that $25 will be reimbursed if I will return the trailer on the same day. And I did! After 6 hrs I dropped the trailer on Maple Rd, troy, MIVIOREL C.
Everyone at Floors, Doors and more was so knowledgeable! I didn't know they had so many selections of home remodeling material. I'll definitely be back just for that!!Amber A.
Agent was very friendly and courteous!GARY B.
Everything was smooth the customer serivce was excellent.Stephen A.
Everything was fine here. No complaints.Sarah Z.
Very clean units.Ricky W.
Was unclear on cost and required return time.Jessica I.
The gal at customer service is phenomenal!!!!Karee B.
The staff was very helpful and suggested ways around issues that I was having.John M.
The steering wheel was slightly sticky and there was the smell of smoke or something in the cab. maybe clean out the trucks prior to dispatch? I didn't see any COVID-19 information in the cab or on the paperwork regarding sanitation, etc.Michelle M.
The agent was very nice to work with.Jeffrey E.
Truck ran great, a/c worked great too. lol The process of taking pictures of my license and then the checking out process was a little confusing for a 1st time renter. Over all it was a good experience though.Adam B.
The person working the desk was very nice, but she did not know how to fix my reservation. Uhaul cancelled my reservation and the worker at this location had to call customer service and put me on the phone with them to have them make a new reservation for me. I asked why my original prepaid reservation was cancelled. They said because the location was closed, I informed them I was currently standing in the store and they in fact were not closed. So I had to pay again for the truck I reserved and wait for my refund from the original reservation.Laura R.
Very nice man who rented us the uhaul truck. I would highly recommend this pick up sight. He did a fantastic job. Rate is a 10 and ?? for service.eric H.
Didn't have the correct truckJeffrey S.
After booking, truck was not available in my town. Only had a short time to get to another town and get truck before they closed.Gary C.
Thank you. The young lady at this location was Awesome. She want out of her way to see that everything was taken care of. Thank you again for all you did for me.janna J.
They provided great customer service.Shawanna M.
My usual was due back on Sunday but I took it back Saturday instead and the guy working failed to check the truck back in so I received an email saying it was not returned yet and I was still being charged. Needless to say the email came threw on Tuesday so by this time I was already being charged for 2 extra days. I have rented ubauls many of times but this time has made me question whether or not to EVER rent from this company again. I wasn't even compensated anything for all the hassle I went threw nor did I receive an apology from the company I returned the truck to or from Uhaul themselves. Extremely unhappy with the customer service I received when it came to returning the truck.Jessica C.
Let your customers know more about what the online checkin/out process entails. A phone with a good camera is important.Arlan J.
Everyone at this location was so helpful and friendly! Definitely will come back! They have a lot of home remodeling options there as well.monica P.
All goodRichard M.
Customer service person was helpful throughout the paperwork process. when it came time to get the equipment she simply showed me which trailer I was going to be taking and went back inside. Didn't even offer to help hook up or to check out the condition with me.Erik M.