One of the questions was is the personnel helpful personally there was nobody there when I dropped the vehicle off so I can't really say yes or no and as far as recommending this location to someone like I said there was nobody there at the time that I dropped the vehicle off so I did not get any interaction with any individuals that were at this location so I give it a 50/50 chance that I would recommend this place to somebody.
Brett K
PCH Wheels LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Braunfels, TX 78130
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I would like to make a formal complaint for Martian Rhoades, that was a very negative experience. He was on a personal phone call the entire time. He then made the reservation for a 15 foot truck to be picked up in New Braunfels. On the morning of pickup he changed it to a 20 foot truck for a different location, Seguin. Finally he called me to leave me a voice message 5 min before pickup saying if I can pick up the truck at the location because there are customers who are willing to pay. The only reason none of this was a disaster was because on the day of pickup, the gentleman, I do not remember his name was able to fix the entire issue caused by Martin Rhoades.
Edoardo Aoutstanding service and friendly staff
Stephen SGood service
Jack VShawn was great and easy to work with.
SKYLAR D