Keep up the excellent service.WADE C.
Trailer Rental & Towing in New Castle, CO at New Castle Garage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in New Castle, CO 81647
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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This place was awesome. It's a small garage/mechanic shop located in a small town. The guy working was great and helped with everything I needed. Something that this survey doesn't allow me to say or rate was that I ordered a trailer from Silverthorne CO. where I lived, the day before picking it up they called me at 4pm and said they had nothing and the closest one was two hours away. The only option they gave me was I had to pick it up a day early and two hours away. The gal on the phone wouldn't do anything to help make my experience better and said that was my only option. Her explanation for the reservation going wong was that their website wasnt accurate and it was a common thing. It's 2021 and you are a huge nationwide company that has 21,000 locations "more than half of the mcdonald's world wide" and can't figure out how to have a working website for reserving uhaul trailers? The company is a monopoly and it's sad that is the only option for moving across country and you still get bad service like this. Everyone else was awesome in new castle CO and Bellingham WA.ANDREW L.
Jim and his assistant have always been very helpful for us. Dropping off trailers at his place is easy and painless. Much appreciated.Mark S.
Jim was greatARILD O.
Proprietor is very friendly and efficient. Pleasure doing business with himCharles C.
No improvement necessary.service was excellent..DAVID C.
Owner, Jim, always helpful and accommodating.Mark S.
The proprietor, Jim, has always been very helpful. Helped with after hours drop off. Thanks.MARK S.
Very friendly and helpful service. Even helped air tires on towing vehicle before leaving lot.Stephen C.
None at this time. Thank you.Greg M.
Very helpful and courteous Helped me map the best detour around the major road closure due to a forest fireClaton C.
keep up the good work. Jimmy is greatSANDRA W.
Yes Jim Shrull is a very detailed and helpful personJerry W.
The gentleman that runs this rent station is incredibly helpful and went out of his way to flip my hitch ball for me so the unit was level! 10/10 would recommend.LAURA P.
Great service. Highly recommended.steve M.
Was constantly too busy to help even though there was no one else there. Did not believe the dolly did not work. Told my fiance he would call him in a little while to sort out the dolly issue before he ran my card. He ran it right after we left and didn't call until 4 or 5 hours later.Melissa L.
Great service. Great experienceRICK H.
Too stressful for over a week leading up to our reservation. We were told we'd have our trucks, then told maybe, then told we should drive 3 hours to find them, finally, the owner decided to drive to pick them up for us. Not what you want when you're closing on a house and need to have your belongings moved out.Danielle B.
Very nice and friendly. Willing to go the extra mile to help out customers. Sincerely enjoys his work. Easy location to find and a nice lot to drop off. Would recommendJeffrey S.
Nothing that I can seeWilliam T.
Nothing! Jim was very helpful. Great experience.JOHN L.
Jim was great!!Susan G.
Jim was great. He was knowledgeable, friendly and helpful.William J.