The truck I was given Had several lights on. I had to go back to the n and tell the staff. The online truck check did not give me an option to put that in writing. The returning of the truck was not seamless like the pickup. Line was long and the return line is not long enough as it blocks the exiting vehicles going out of parking lot. I was looking for an easier pickup and return. I will say it was no fault of the one person behind the counter.
Trailer Rental & Towing in Newburgh, NY at U-Haul Moving & Storage of Newburgh/Middlehope
Moving to or from Newburgh, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Newburgh, NY 12550 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Newburgh, NY
Cargo trailers in Newburgh, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Newburgh/Middlehope!
Utility trailers are perfect for towing large or oversize cargo in Newburgh, NY 12550. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Newburgh/Middlehope provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Newburgh, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Newburgh, NY online today!
Trailer and Towing Supplies
The vehicle was clean. There was a crack in the windshield and several idiot lights on the dashboard.
The person who helped me was very helpful
Hire more people
The technicians that helped us with checking in as well as checking out were very helpful in not only checking their own equipment but our vehicle as well. They were friendly and helpful without being overbearing. They were a credit to your organization. We will be back!
The problem was your 800 number people who used my sons old info instead of the info i provided and ultimately cancelled my reservation. it was purely by luck when I called back to change the pick-up time that I had to reinstate the reservation.
The Truck was not working correctly. The check engine light was on, the service light was also on and the truck was not driving well.
Excellent customer service. Customer representative named Vada made rental process quick and flawless. Thanks for your professionalism And making this customers feel special.
Pickup was smooth and the drop off was as easy as could be. However, the van was a disaster. The dash board lit up like a Christmas tree! Check engine, abs, and oil light were all on! Van ran very rough! Didn't particularly feel safe in this van
The location was wonderful. Having said that, the reservation process and getting answers/assistance from customer service and scheduling was downright impossible. I got put into a hold circle several times instead of being helped - the entire reservation was a mess
Why was God able to rest on the 7th day? It's Easy, He had the crew from this uhaul location to take care of things while He rested!!....YES, THEY ARE THAT GOOD!!!!..DO NOT go anywhere else. This location just shines with quality and professionalism.....I'm from southern Virginia and had broke down on the Thru-way on a Sunday morning towing a uhaul trailer. I don't remember the name of the nice young girl that helped me, but words can't express how well I was taken care of. I was able to finish my trip and return home safely and when I got my bill, I was given the lowest rate I could have gotten because they took the time to make sure I got a fantastic deal...I've been a uhaul customer for personal and business, and this is why...whoever this girl was, promote now!! She is an asset to your company and her level of professionalism and knowledge should be the standard for all to learn from and follow...PROMOTE NOW!!
Please make sure vehicles are at the pick up place customers need it at. I was to pick near my area then u changed it to Newburgh. Made it inconvenient because it involved other members that were going to help me
We rented a pick up truck and before we even got in the truck we walked around the truck to assess any prior damages. We pointed out damages that were not notated with a sticker and we also took pictures and uploaded it to email that was sent to us. As we were leaving, my husband got in the truck and I was walking back to our personal vehicle, the employee that was helping us, called my husband a "sticker" because he was pointing out the damage that was not notated. I responded that "we would rather be safe than sorry". The employee claimed to understand, but employees should NEVER call customers names regardless of how bad the name is. Employees should be trained better on customer service.
Check engine light was on was charged whole day extra even though rented truck and storage units from same location and could not get truck empty in time not happy with that
Try and make pick up/drop off closer to customers needs
Very good service meet expectations.
The service team was great.
New and clean equipment, friendly staff, nice location.
I don't think this is entirely their fault, but I do think they can be more understanding and not charge me keeping a truck longer than I intended. I booked movers thru your service and they no showed, which forced me to keep the truck until Monday, due to the fact I had to wait for a new moving company to become available '. I was called daily being told the truck will be repoed if I didn't not return it. I already had to take off of work Monday due to the company I booked thru you no showing. I already emailed customer service regarding this, and it seems like nobody in your company cares about â€œcustomer serviceâ€ If you want to bill somebody, why don't you bill the third party who decided to screw over your customer?
No complaints. All of your staff members and facilities were top notch. Keep up the good work.
Only one rental agent on duty on Friday and Saturday. Had to wait some time to be served.
We were so satisfied with the service we got from UHAUL from the manager of the New York branch you the nice lady who dropped off and picked up the Ubox her in California. Not to mention the very spacious Ubox. We were already prepared to let go of some of our things but it was a a really nice surprise that we still had a lot of space left so we ended up bringing them still. We definitely got the value for our money or maybe even more. I am planning to do a YouTube review just because of how impressed we were about your service. From the service the facility turn around time and everything. I am not sure but I am definitely giving it a two thumbs up review.
No recommendations at this time.
Truck was dirty outside, only one guy there on Sunday 11am so the wait after pre-singing in online was still 30min
Never received the dolly/hand truck/moving blankets. Still charged for them