We rented a pick up truck and before we even got in the truck we walked around the truck to assess any prior damages. We pointed out damages that were not notated with a sticker and we also took pictures and uploaded it to email that was sent to us. As we were leaving, my husband got in the truck and I was walking back to our personal vehicle, the employee that was helping us, called my husband a "sticker" because he was pointing out the damage that was not notated. I responded that "we would rather be safe than sorry". The employee claimed to understand, but employees should NEVER call customers names regardless of how bad the name is. Employees should be trained better on customer service.
Trailer Rental & Towing in Newburgh, NY at U-Haul Moving & Storage of Newburgh/Middlehope
Moving to or from Newburgh, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Newburgh, NY 12550 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Newburgh, NY
Cargo trailers in Newburgh, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Newburgh/Middlehope!
Utility trailers are perfect for towing large or oversize cargo in Newburgh, NY 12550. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Newburgh/Middlehope provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Newburgh, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Newburgh, NY online today!
Trailer and Towing Supplies
Check engine light was on was charged whole day extra even though rented truck and storage units from same location and could not get truck empty in time not happy with that
Try and make pick up/drop off closer to customers needs
Very good service meet expectations.
The service team was great.
New and clean equipment, friendly staff, nice location.
I don't think this is entirely their fault, but I do think they can be more understanding and not charge me keeping a truck longer than I intended. I booked movers thru your service and they no showed, which forced me to keep the truck until Monday, due to the fact I had to wait for a new moving company to become available '. I was called daily being told the truck will be repoed if I didn't not return it. I already had to take off of work Monday due to the company I booked thru you no showing. I already emailed customer service regarding this, and it seems like nobody in your company cares about â€œcustomer serviceâ€ If you want to bill somebody, why don't you bill the third party who decided to screw over your customer?
No complaints. All of your staff members and facilities were top notch. Keep up the good work.
Only one rental agent on duty on Friday and Saturday. Had to wait some time to be served.
We were so satisfied with the service we got from UHAUL from the manager of the New York branch you the nice lady who dropped off and picked up the Ubox her in California. Not to mention the very spacious Ubox. We were already prepared to let go of some of our things but it was a a really nice surprise that we still had a lot of space left so we ended up bringing them still. We definitely got the value for our money or maybe even more. I am planning to do a YouTube review just because of how impressed we were about your service. From the service the facility turn around time and everything. I am not sure but I am definitely giving it a two thumbs up review.
No recommendations at this time.
Truck was dirty outside, only one guy there on Sunday 11am so the wait after pre-singing in online was still 30min
Never received the dolly/hand truck/moving blankets. Still charged for them
Again nothing. The kid was great. He unhooked the trailer and got me right out of there. Didn't have to deal with any BS.
Employee hitched the auto trailer to the truck incorrectly. When I drove the car onto the trailer the trailer unhitched, and smashed into the door of the truck. He used a rubber hammer to pound the panel back into place. Every time the door was opened the panel popped out and had to be fixed. I did not rent the truck expecting to fix employee mistakes.
Staff were kind and very professional. Very willing to help. Thanks so much.
I reserved the trailer and received a confirmation to pick up in Brewster NY. When I arrived, there were no trailers available. The Brewster location was very helpful, reaching out to U-Haul Traffic to find a trailer 45 miles further away. This added two hours to the task.
uhaul screwed me for twenty miles in charges due to orignal location new windsor tow dolly put in shop lthen haD TO DRIVE EXTRA TEN MILES EACH DIRETION TO NEW LOCATION WITH NO COMPENSATION THATS NOT RIGHT
The location fine and the service was good but it was not what I asked for. I had to drive an hour each way out of the way to get there. It wasted two + hrs of my time. Was not happy.
Customer service could be enhanced.
first the guy he work there gives me the wrong motorcycles trailer and when i get mad the manger he told me no problum we can change it and try to bother me saying when you coming here again don't drive fast in the yard he mother fucker young kid can't talk to me like that and the work man ask me help him to install the trailer really? what the fuck ? i help worker to install the trailer? ok im very very mad and from now and up i will put bad comments at the social media but thats not them foult it the fuckin company hire young kids
Helpful staff - easy drop off!
No one was a wearing masks in your facility! This is irresponsible and unsafe and should be reported..
Didn't have the size uhaul I wanted. also, didn't offer one way service
Very satisfied with the staff and the equipment