clean the dam truck i had to do it - front and back - charged more than i was quoted and should have been 123 free miles as quoted not 90 - told by uhaul 1 day fee when returning on sunday not true. Horrible experience - what could you do to improve for next customer - use a different truck rental service - I know I will 2nd time I have rented from u-haul horrible experience - I should have driven the extra 30 miles to penske. I had reserved a 20 ft truck not a 26. They stated no 20 ft trucks got returned and they would honor the price of a 20 ft and as you know my fuel consumption was alot more. If they told me when I ordered the 20 ft that they did not have one - untill the day before I could have gone obtained a 20 ft from a different carrier.
RALPH H
Muffler King
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newport, ME 04953
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Customer Reviews
- 3.5 Average Customer Rating
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No receipt upon return no vehicle check in on miles , condition or fuel . What’s preventing fuel theft and having me pay for it . Hope this doesn’t happen but I returned at 1:30pm and as of 4:00 the truck was not back in service according to customer service .
Anna LThe truck we received was clean enough but struggled to get over 60 mph the entire 2,000 mile trip when some highways have a speed limit of 75 mph. It was inconvenient (being passed by multiple other 20' uhauls) and unsafe.
MARGO LGreat transaction once again!
PAUL CChris up in Skowhegan Maine was extremely helpful with this reservation. Many thanks to her
Christopher Y